Graduation & Records Coordinator – Tuition Benefits

Lamar-University; Beaumont (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Life insurance

State of Texas Retirement plans

Tuition covered at 100% for employees,

Paid time off – vacation, sick, andhol

Job summary

Lamar University is seeking a Graduation Coordinator to coordinate undergraduate graduation, degree audits, and commencement-related processes. You will verify graduation eligibility, maintain records, and process conferrals while advising students, faculty, and staff on graduation requirements and academic records.

The role requires strong analytical, organizational, and customer service skills, with the ability to manage multiple priorities and collaborate with campus partners to support

Qualifications

• Associate’s degree required in related field.
• Minimum of two (2) years of experience in student services, academic records, enrollment management, customer service, or a related administrative field.
• Two (2) or more years’ experience with data entry, database management, and student information systems.

Responsibilities

• Coordinate undergraduate graduation processes and maintain accurate graduation records.
• Review degree audits and academic records to verify degree completion, graduation eligibility, honors qualification, and degree certification.
• Process graduation applications, degree conferrals, and degree audit retention activities in Banner and related systems.
• Identify and monitor students with outstanding graduation requirements and communicate necessary actions.
• Maintain and update graduation data, application statuses, and related records.
• Verify final grades, GPA calculations, and degree requirements prior to awarding degrees.
• Generate and distribute diplomas and certificates, including replacement and duplicate credentials.
• Create, update, and maintain diploma and certificate templates.
• Produce reports and complete special projects in support of Records Office operations
• Support the administration and maintenance of Degree Works and related degree audit systems.
• Process course substitutions and review degree audit petitions in accordance with university policies.
• Provide guidance to students, faculty, and staff regarding degree requirements, graduation eligibility, and academic records procedures.
• Assist with training faculty and staff on Degree Works processes and best practices.
• Assist with the planning and execution of commencement ceremonies, graduation fairs, diploma distribution events, and related activities.
• Prepare and distribute graduation-related communications to students.
• Review commencement materials to ensure accuracy of student, degree, and credential information.
• Participate in commencement committees and provide on-site support during graduation events, including occasional evenings and weekends.
• Serve as a primary resource for students, faculty, staff, and external stakeholders regarding graduation, commencement, degree audits, and academic records matters.
• Respond to inquiries through email, phone, and in-person interactions while providing exceptional customer service.
• Maintain departmental communication channels and ensure timely, accurate dissemination of information.
• Ensure compliance with FERPA and university policies when handling student records and information.
• Perform data entry and maintain accurate records within Banner, DegreeWorks, and other university systems.
• Participate in departmental training, cross-training, committees, meetings, seminars, and professional development activities.
• Assist with onboarding and training staff as assigned.
• Support continuous process improvement efforts and perform other duties as assigned.

Skills

Attention to detail

Organization

Customer service

Communication skills

Analytical thinking

Education

Associate’s degree in higher education administration, business administration, education, communication or a related field

Bachelor’s degree in higher education administration, business administration, education, communication or a related field

Tools

Banner

Degree Works

Student information systems

Job description

Lamar University is seeking a Graduation Coordinator to coordinate undergraduate graduation, degree audits, and commencement-related processes. You will verify graduation eligibility, maintain records, and process conferrals while advising students, faculty, and staff on graduation requirements and academic records.

The role requires strong analytical, organizational, and customer service skills, with the ability to manage multiple priorities and collaborate with campus partners to support