Graduate Tour Ambassador

OSU Oregon State University; Corvallis (OR); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Retirement savings

Paid leave

Tuition reduction

Flexible work arrangements

Employee Assistance Program

Job summary

Oregon State University is seeking Graduate Tour Ambassadors to support the Welcome Center’s prospective graduate student recruitment events. Roles include campus and virtual tours, guest check-in, and delivering a welcoming experience for graduate visitors.

These part-time positions offer campus-based work, flexible scheduling around academic priorities, and ongoing training to develop professional skills.

Qualifications

• Previous customer service experience.
• Demonstrated excellent communication and interpersonal skills.
• Ability to effectively and positively represent Oregon State University.
• Knowledge of OSU graduate admissions process, resources and experience.
• Position is critical/security-sensitive and requires Criminal History Check.

Responsibilities

• Assist in creating and updating a graduate-specific campus tour route and content.
• Welcome prospective graduate students to the Welcome Center and orient them for their visit.
• Conduct guided campus tours (virtual and on-campus) for prospective grads and guests.
• Engage with visiting prospective grads to discuss graduate life at OSU and related information.
• Participate in campus marketing efforts to promote OSU transferable skills development.

Skills

Customer service experience

Excellent communication

Represent OSU

Graduate admissions knowledge

Job description

Job Description

This recruitment will be used to fill three part-time (a maximum of 24 hours per week) Graduate Tour Ambassador positions for the Welcome Center at Oregon State University (OSU). Oregon State University Graduate Tour Ambassadors represent OSU through prospective graduate student recruitment events within the Office of Admissions. Graduate Tour Ambassadors conduct prospective graduate student visit program components including campus tours, virtual campus tours, and other graduate recruitment activities. Graduate student employees can expect to work no more than 5-10 hours a week, which is flexible with and supports their academic priorities. All graduate visit programs are conducted in-person and virtually. There may be opportunities for Graduate Tour Ambassadors to participate in off-campus recruitment events, as interested. Successful candidates enjoy working with people, have a wide range of life experiences and an eagerness to promote Oregon State University to prospective graduate students. Bilingual candidates are encouraged to apply. Graduate Tour Ambassadors receive ample and ongoing training to prepare you to be successful in this job.

Position Duties

• Assist in the creation and upkeep of a prospective graduate-specific campus tour route and content, utilizing existing undergraduate tour plans and adapting them for a graduate student audience
• Welcome prospective graduate students into the Welcome Center, getting students checked in and oriented for their campus visit
• Conduct guided campus tours (both virtual and on‑campus) with prospective graduate students and their guests
• Engage with visiting prospective graduate students to answer questions about graduate student life at Oregon State and other graduate‑specific information
• Have opportunities to work with campus‑wide marketing efforts to promote OSU Transferable Skill Development
• OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career‑readiness skills in the primary areas below: Communication, Critical Thinking, Leadership, Professionalism

Required Qualifications

• Previous customer service experience
• Demonstrated excellent communication and interpersonal skills
• Ability to effectively and positively represent Oregon State University
• Demonstrated knowledge of the OSU graduate admissions process, graduate student resources and the graduate student experience
• This position is designated as a critical or security‑sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576‑055‑0000 et seq. Incumbents are required to self‑report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

Preferred Qualifications

• Experience providing university campus visits/tours is strongly preferred
• Knowledge and familiarity with Oregon State University campus and student resources is strongly preferred
• Bilingual or multilingual

Working Conditions / Schedule

• The Welcome Center will soon be offering prospective graduate student campus tours for the first time ever. We currently only offer prospective undergraduate tours led by current undergraduate students, so we need to hire graduate students who can serve as a peer leader for those prospective graduate tours.
• Work is campus based, Monday through Friday. Working hours are generally between 8 a.m. and 5 p.m. Occasional evening and weekend commitments may be requested, based on staff availability.
• Graduate tour ambassadors are scheduled for approximately 5 hours per week at most, and workload will vary depending on the volume of graduate visits. Graduate campus tours will initially be offered once weekly, and frequency may increase if visitor volume grows.
• Campus tours leave from the Welcome Center and are outdoors for the majority of the tour time. Employees must be able to walk or travel up to 3 miles during a campus tour.
• Virtual tours are offered monthly, and access to a computer with Zoom and reliable internet is necessary to provide those tours.

Anticipated Start Date: 2026-09-23

Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem‑solvers and change‑makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep‑rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

Total Rewards Package

• Medical, Dental, Vision and Basic Life.
• OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
• Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state‑of‑the‑art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information.

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at [phone]. See Request an Accommodation Procedures for the OSU policy.

Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment. The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy.

Inquiries about Title IX may be referred to OSU's Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU's Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU's nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under Title IX, contact EOA by phone: [phone], email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu.

Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: