Graduate School Operations & CRM Manager

UMBC: Recent Jobs; Baltimore (MD); Hybrid; USD 68,000 - 77,000; Full time

Benefits offered by this job

22 Days of Annual Leave

15 Days of Sick Leave

Tuition Remission

Professional development opportunities

Life and disability insurance

Job summary

UMBC's Graduate School is looking for an Operations Manager to oversee the application and admission decision support systems. This full-time role calls for at least 3 years of relevant experience and a bachelor's degree in a related field.

The ideal candidate will be responsible for supervising document imaging staff and managing Salesforce CRM to support graduate recruitment efforts. UMBC offers competitive compensation starting at $68,000, along with extensive benefits, including vacation days and tuition remission.

Qualifications

• 3 years of experience related to operations management.
• Experience with application and document imaging systems.
• Knowledge of higher education and graduate education preferred.

Responsibilities

• Oversee application and admission decision support system implementation.
• Supervise staff conducting document imaging processes.
• Maintain desktop support for hardware and software used by staff.

Skills

Business technology

Information technology

CRM (Salesforce)

Application systems

Education

Bachelor's Degree in business technology or related field

Job description

UMBC's Graduate School is looking for an Operations Manager to oversee the application and admission decision support systems. This full-time role calls for at least 3 years of relevant experience and a bachelor's degree in a related field.

The ideal candidate will be responsible for supervising document imaging staff and managing Salesforce CRM to support graduate recruitment efforts. UMBC offers competitive compensation starting at $68,000, along with extensive benefits, including vacation days and tuition remission.