Graduate Recruitment & Outreach Coordinator

University of St. Thomas; Saint Paul (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Tuition Remission

Generous Retirement Contributions

Comprehensive Health Coverage

Fully Paid Insurance

Paid Parental Leave

Job summary

The University of St. Thomas invites qualified candidates to apply for the Graduate Recruitment Coordinator position within Enrollment Services.

This role focuses on lead nurturing with prospective graduate students and inquiries, delivering timely information, and coordinating outreach. You will work with the Assistant Director and Recruiters to guide prospects through the early stages of the enrollment journey.

Qualifications

• High School diploma or equivalent required.
• Four years of experience in customer service, sales, admissions, outreach, or a communication-focused role.
• Experience using CRM systems or managing communication workflows.

Responsibilities

• Serve as the primary first point of contact for early-stage prospective students.
• Deliver personalized, timely, and accurate information to prospects and inquiries to encourage engagement and funnel progression.
• Respond to emails, calls, and forms with a student-centered approach and clear next steps.
• Identify inquiries who are “application-ready” and route them to recruiters promptly.
• Serves as main point of contact for in person meetings and “drop-in” visitors at the Admissions office.
• Support prospective student recruitment events, information sessions, and other engagement activities as needed.
• Work with the Assistant Director, Graduate Recruiter, and broader Graduate Admissions team to develop and maintain outreach strategies for call, text, and email outreach.
• Create and update call scripts, email templates, and messaging guidelines used by student workers and staff.
• Monitor lead behavior, funnel movement, and communication engagement to refine outreach strategies.

Skills

Customer service

Sales

Admissions

Outreach

CRM workflows

Education

High School diploma or equivalent

Bachelor’s degree

Tools

Salesforce

Marketing Cloud

Mogli texting

Job description

The University of St. Thomas invites qualified candidates to apply for the Graduate Recruitment Coordinator position within Enrollment Services.

This role focuses on lead nurturing with prospective graduate students and inquiries, delivering timely information, and coordinating outreach. You will work with the Assistant Director and Recruiters to guide prospects through the early stages of the enrollment journey.