Graduate Records Evaluator

Seattle University; Seattle (WA); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

Tuition benefits

Retirement plan

On-site fitness facility

Hybrid work schedule after probation

Job summary

Seattle University is seeking a Graduate Records Evaluator to support admissions operations and records management. You will review applications, evaluate transcripts, and ensure data integrity across the admissions lifecycle.

You will work with the Graduate Admissions team to guide applicants, maintain documentation standards, and assist with reporting and analytics throughout the annual cycle. The role is 12-month, hybrid, with a defined conclusion date in 2027.

Qualifications

• Bachelor's degree required.
• Experience in customer service and detailed data entry preferred in education settings.
• Attention to detail and whole-systems thinking are essential.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Process applications and manage records in the CRM system for admission review.
• Learn all graduate program requirements to assist applicants and departments.
• Serve as a primary resource for international documentation requirements.
• Maintain data quality and audits across applicant and records data.

Skills

Customer service

Data entry

Attention to detail

Team collaboration

Independent work

Education

Bachelor's degree

Tools

Slate

Workday

Job description

Months Per Year

This is a 12-month-per-year, Limited-Term Appointment position with an anticipated conclusion date of December 1, 2027.

Work Model

Hybrid Work Eligible Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

• Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Job Description Summary

Under the direction of the Associate Director of Graduate Admissions, the Graduate Records Evaluator plays a key role in the processing of all admissions applications and records management. The Evaluator carefully reviews and prepares application files for review, evaluates transcripts for all applications, and oversees each application from creation to decision. The Evaluator assists with evaluating transferable credit, calculates cumulative and major GPAs when necessary, and confirms that prerequisite courses are fulfilled and/or in progress. As a key member of the Admissions Operations team, the Evaluator also maintains data quality for prospective students at all stages and provides support for general operations tasks throughout the year. The Evaluator also provides ongoing technical support and training in support of university enrollment goals.

About Seattle University And Graduate Studies

Seattle University is a Jesuit Catholic university in the heart of Seattle, committed to educating the whole person, to professional formation, and to empowering leaders for a just and humane world. Graduate education is central to that mission, and graduate students bring rich professional and life experience to our community. Seattle University is currently home to over 40 graduate degree and certificate programs, serving approximately 3000 students annually. Graduate Studies, within the Office of the Provost, works alongside the university's colleges and schools to recruit, admit, and retain qualified graduate students. The Graduate Records Evaluator plays a key role in that work by preparing complete, accurate application files and keeping applicant records clean from application through decision.

Position Description

• Compile digital documentation and perform application processing in the customer relationship management (CRM) system so academic departments can review and evaluate applicants for admission.
• Develop a strong working knowledge of the application requirements for all graduate programs and certificates to help prospective students and departments navigate the application and review process.
• Serve as a primary resource for international documentation requirements.
• Share maintenance of Graduate Service Agreements to help manage processes with departments.
• Generate reports and audit the integrity of application data.
• Monitor each application through its integration with the enterprise student records system and through the admission decision.
• Release admission decisions during each application cycle.
• Assist in maintaining data quality (applicant and record cleanliness) by working closely with others on the Admissions and Operations teams. Tasks may include editing small parts of multiple records, general audits, scanning and assigning documents, and exporting data for mass corrections.
• In partnership with the admissions counselors and designated academic liaisons, respond to inquiries from prospective students, provide information on university policies, and contribute to the overall effort of meeting the university's annual enrollment goals.

Required Qualifications

• Bachelor's degree.
• Demonstrated commitment to diversity and to the university's mission, vision, and values.
• One or more years of experience in customer service and detailed data entry, preferably in an educational environment in the areas of credential evaluation or academic advising, or an equivalent combination of education and experience.
• Demonstrated attention to detail and whole-systems thinking.
• Ability to work both independently and collaboratively in a team environment.

Preferred Qualifications

• A resilient and innovative problem solver with excellent organizational abilities, acute attention to detail, and strong interpersonal skills that enable them to develop positive relationships with key campus partners and provide personalized attention to prospective students throughout the admissions process.
• Ability to exercise professional judgment to make informed decisions based on experience, reason, and policy while considering issues of equity, fairness, and historical precedent.
• Adept at managing and prioritizing multiple tasks.
• CRM experience, preferably with Slate and Workday.

Compensation At a Glance

$22.56 per hour - $26.50 per hour

Benefits At a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Benefits are available to eligible employees working at an FTE of 0.53 or greater. Eligible employees may choose from three medical plans, as well as dental and vision insurance programs. Protect your income with life, short- and long-term disability coverage. Plan for your future with up to a 10% employer contribution toward retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions, up to a maximum of 5%. Eligible employees may also take advantage of 100% paid tuition benefits for themselves and eligible dependents, a subsidized transportation benefit, a wellness program with free access to an on-site fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid December holiday break closure, vacation and paid sick leave, and paid community service leave. Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter. Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus. All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university's discretion.