Graduate Admissions Counselor

Seattle University; Seattle (WA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Tuition benefits for self and depend­-

Health, dental and vision insurance

Retirement plan with employer match

On-site fitness facility access

Generous paid holidays and vacation

Job summary

Seattle University in Seattle, WA seeks a Graduate Admissions Counselor to recruit applicants for its graduate programs. You will engage with prospective students through events, communications, and daily outreach, guiding them from inquiry to enrollment.

Collaborating with graduate program offices and the admissions team, you will manage a portfolio, conduct information sessions, and develop yield initiatives to meet enrollment goals.

Qualifications

• Bachelor's degree and two years of experience in sales/recruiting or equivalent experience.
• Commitment to outstanding customer service and lifelong education.
• Demonstrated skill in supporting diverse student populations and intercultural communication.
• Ability to embrace change - technology, processes, and procedures.
• Excellent active listening skills.
• Strong organizational and project management skills.
• Commitment to building an antiracist workplace.
• Ability to work in a team environment across multiple departments.
• Effective communication with colleagues, students, faculty, staff, and the public.
• Ability to manage time and hit deadlines.
• Comfort with multiple technology applications (CRMs, SIS, LMS, etc.).
• Knowledge of MS Office 365, including Excel.

Responsibilities

• Proactively manage an active portfolio of prospective graduate programs and provide superior, differentiated service to achieve enrollment targets.
• Support prospective students through the full admissions cycle (prospect, inquiry, application, admissions, onboarding, and enrollment).
• Attend recruitment events requiring some evenings and weekends in the local area and Pacific Northwest region.
• Develop and organize top-quality recruitment events and activities to generate new student leads in partnership with the graduate enrollment marketing team.
• Meet prospective students through in-person, virtual and phone appointments and guide applications.
• Partner with assigned programs to implement full-cycle recruitment plans with information sessions and yield events.
• Track applicants through the funnel and support application completion while monitoring KPIs.
• Collaborate with the Director of Admissions and Recruitment and Student Success teams for a smooth student experience from admission to matriculation.
• Network and travel to build relationships with targeted audiences and partnerships.
• Oversee special projects related to admissions, recruitment and yield and participate in committees.

Skills

Customer service

Intercultural communication

Organization

Project management

Active listening

Teamwork

Technology adoption

Education

Bachelor's degree

Tools

Slate

Workday

Canvas

Tableau

Job description

• Full Time
• JR100688
• Months Per Year 12
• Work Model Onsite

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

• Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Job Description Summary

As part of the Graduate Studies organization, the Graduate Admissions Counselor will recruit applicants to Seattle University's graduate programs. Through daily outreach, events, and communications, this position will work with prospective students during the admissions process and through acceptance to their programs. This position will work under the supervision of the Director of Graduate Admissions and Recruitment and contribute to recruitment, admissions, and yield goals for graduate programs.

The graduate admissions counselor will be well-versed in all graduate academic offerings and will maintain expertise for a portfolio of programs. Working closely with our graduate program offices throughout the enrollment process, the graduate admissions counselor employs a variety of strategies to help meet enrollment goals. Through a proactive, engaged relationship with prospective students, the graduate admissions counselor will focus on recruitment for all programs and will guide prospective students through the admissions process.

Position Description

Outreach and Recruitment

• Proactively manage an active portfolio of prospective graduate programs, providing professionally superior and differentiated service to achieve enrollment targets.
• Support prospective students through the full admissions cycle (prospect, inquiry, application, admissions, onboarding, and enrollment).
• Attend recruitment events requiring some evenings and weekends in the local area and Pacific Northwest region.
• Develop and organize top-quality recruitment events, and other activities to connect with, engage, and inform future students. Create opportunities to generate new student leads, in addition to and in partnership with the graduate enrollment marketing team.
• Meet prospective students through daily in-person, virtual and phone appointments, sharing information about the programs, learning about their interests, and providing guidance for a strong application.
• Partner with assigned program(s) to develop and implement full-cycle recruitment plans, including in person and virtual information sessions, meet-ups, and yield events.
• Track applicants through each part of the funnel and support them with application completion and monitor key performance indicators related to the recruitment funnel, events, and yield.
• Work with the Director of Admissions and Recruitment and the Student Success teams to ensure a smooth student experience from admission funnel through matriculation.
• Network and travel to build and expand existing, creative, and mutually beneficial relationships with targeted individuals and audiences. Support existing strategic partnerships and assist in the establishment of new partnerships.
• Oversee special projects related to admissions, recruitment and yield.
• Serve on relevant committees and working groups.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree and two years of experience sales/recruiting or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• A commitment to outstanding customer service and lifelong education
• Demonstrated skill in supporting diverse student populations and commitment to intercultural communication
• Ability to embrace change - technology, processes, and procedures
• Excellent active listening skills
• Strong organizational and project management skills
• A commitment to building an antiracist workplace.
• Ability to work in a team environment across multiple departments.
• Effectively communicate with colleagues, students, faculty, staff, and the public.
• Ability to manage time and hit deadlines
• Comfort and experience with learning and using multiple technology applications, including but not limited to chat features, texting, learning management systems, CRMs, student information systems, and event management systems
• Knowledge of MS Office 365 suite, including Excel Experience serving adult and professional students.

Preferred Qualifications

• Experience with Slate (CRM), Workday (SIS), Canvas (LMS), and Tableau (data visualization)
• Experience in recruitment and retention preferred

Compensation At a Glance

$56,100 - $61,500

Benefits At a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Benefits are available to eligible employees working at an FTE of 0.53 or greater. Eligible employees may choose from three medical plans, as well as dental and vision insurance programs. Protect your income with life, short- and long-term disability coverage. Plan for your future with up to a 10% employer contribution toward retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions, up to a maximum of 5%. Eligible employees may also take advantage of 100% paid tuition benefits for themselves and eligible dependents, a subsidized transportation benefit, a wellness program with free access to an on-site fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid December holiday break closure, vacation and paid sick leave, and paid community service leave.

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter.

Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus.

All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university's discretion.