Graduate Admissions Counselor

SU01 Seattle University; Seattle (WA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Tuition benefits for employee and some

On-site wellness facilities

Comprehensive health benefits

Job summary

Seattle University is seeking a Graduate Admissions Counselor to recruit applicants for its graduate programs. The role involves daily outreach, events, and communications, guiding prospective students from inquiry to enrollment under the Director of Graduate Admissions and Recruitment.

The counselor will maintain program portfolio expertise, collaborate with graduate offices, and help meet enrollment goals through proactive outreach and thoughtful guidance.

Qualifications

• Bachelor’s degree and two years of experience in sales/recruiting or a related field.
• Commitment to outstanding customer service and lifelong education.
• Demonstrated skill in supporting diverse student populations and intercultural communication.
• Ability to embrace change with technology, processes, and procedures.
• Excellent time management and organizational skills.
• Commitment to antiracist workplace and collaboration across departments.
• Experience with MS Office 365 including Excel.
• Experience serving adult and professional students.

Responsibilities

• Proactively manage an active portfolio of prospective graduate programs and provide professional service to achieve enrollment targets.
• Support students through the full admissions cycle from inquiry to enrollment.
• Attend recruitment events in evenings and weekends in the local and Pacific Northwest region.
• Develop and organize high-quality recruitment events and activities to engage future students.
• Track applicants through the funnel and monitor key KPIs related to recruitment and yield.

Skills

Active listening

Organizational skills

Project management

Intercultural communication

Team collaboration

Communication with diverse audiences

Education

Bachelor’s degree

Tools

Slate

Workday

Canvas

Tableau

Job description

Months Per Year: 12 Work Model: Onsite Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University. Seattle University's Core Competencies Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives. Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally. Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions. Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact. Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness. Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Core Competencies

• Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Job Description Summary

As part of the Graduate Studies organization, the Graduate Admissions Counselor will recruit applicants to Seattle University’s graduate programs. Through daily outreach, events, and communications, this position will work with prospective students during the admissions process and through acceptance to their programs. This position will work under the supervision of the Director of Graduate Admissions and Recruitment and contribute to recruitment, admissions, and yield goals for graduate programs. The graduate admissions counselor will be well-versed in all graduate academic offerings and will maintain expertise for a portfolio of programs. Working closely with our graduate program offices throughout the enrollment process, the graduate admissions counselor employs a variety of strategies to help meet enrollment goals. Through a proactive, engaged relationship with prospective students, the graduate admissions counselor will focus on recruitment for all programs and will guide prospective students through the admissions process.

Position Description

Outreach and Recruitment

• Proactively manage an active portfolio of prospective graduate programs, providing professionally superior and differentiated service to achieve enrollment targets.
• Support prospective students through the full admissions cycle (prospect, inquiry, application, admissions, onboarding, and enrollment).
• Attend recruitment events requiring some evenings and weekends in the local area and Pacific Northwest region.
• Develop and organize top-quality recruitment events, and other activities to connect with, engage, and inform future students.
• Create opportunities to generate new student leads, in addition to and in partnership with the graduate enrollment marketing team.
• Meet prospective students through daily in-person, virtual and phone appointments, sharing information about the programs, learning about their interests, and providing guidance for a strong application.
• Partner with assigned program(s) to develop and implement full-cycle recruitment plans, including in-person and virtual information sessions, meet-ups, and yield events.
• Track applicants through each part of the funnel and support them with application completion and monitor key performance indicators related to the recruitment funnel, events, and yield.
• Work with the Director of Admissions and Recruitment and the Student Success teams to ensure a smooth student experience from admission funnel through matriculation.
• Network and travel to build and expand existing, creative, and mutually beneficial relationships with targeted individuals and audiences.
• Support existing strategic partnerships and assist in the establishment of new partnerships.
• Oversee special projects related to admissions, recruitment and yield.
• Serve on relevant committees and working groups.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree and two years of experience sales/recruiting or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• A commitment to outstanding customer service and lifelong education.
• Demonstrated skill in supporting diverse student populations and commitment to intercultural communication.
• Ability to embrace change - technology, processes, and procedures.
• Excellent active listening skills.
• Strong organizational and project management skills.
• A commitment to building an antiracist workplace.
• Ability to work in a team environment across multiple departments.
• Effectively communicate with colleagues, students, faculty, staff, and the public.
• Ability to manage time and hit deadlines.
• Comfort and experience with learning and using multiple technology applications, including but not limited to chat features, texting, learning management systems, CRMs, student information systems, and event management systems.
• Knowledge of MS Office 365 suite, including Excel.
• Experience serving adult and professional students.

Preferred Qualifications

• Experience with Slate (CRM), Workday (SIS), Canvas (LMS), and Tableau (data visualization).
• Experience in recruitment and retention preferred.

Compensation at a Glance

$56,100 - $61,500

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status. Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

• Eligible employees may choose from three medical plans, as well as dental and vision insurance programs.
• Protect your income with life, short- and long-term disability coverage.
• Plan for your future with up to a 10% employer contribution toward retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions, up to a maximum of 5%.
• Eligible employees may also take advantage of 100% paid tuition benefits for themselves and eligible dependents, a subsidized transportation benefit, a wellness program with free access to an on-site fitness facility, and a wide variety of campus events.
• Enjoy a generous holiday schedule, including a paid December holiday break closure, vacation and paid sick leave, and paid community service leave.

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter. Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus. All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university’s discretion.

Seattle University Overview

Founded in 1891, Seattle University is a Jesuit Catholic university located on a beautiful campus of more than 50 acres in the dynamic heart of Seattle. Our diverse and driven population is made up of more than 7,200 students enrolled in undergraduate and graduate programs within six schools and colleges. With a career at Seattle University, you’re joining a community of passionate people dedicated to empowering the next generation of leaders and thinkers.

Mission

Seattle University is dedicated to educating the whole person, to professional formation, and to empowering leaders for a just and humane world.

Vision

We will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate and professional levels.

Values

• Care - We put the good of students first.
• Academic Excellence - We value excellence in learning with great teachers who are active scholars.
• Diversity - We celebrate educational excellence achieved through diversity.
• Faith - We treasure our Jesuit Catholic ethos and the enrichment from many faiths of our university community.
• Justice - We foster a concern for justice and the competence to promote it.
• Leadership - We seek to develop responsible leaders committed to the common good.

Equal Opportunity

Seattle University is an equal opportunity employer. In support of its pursuit of academic and scholarly excellence, Seattle University is committed to creating a diverse community of students, faculty and staff that is dedicated to the fundamental principles of equal opportunity and treatment in education and employment regardless of age, color, disability, gender identity, national origin, political ideology, race, religion, sex, sexual orientation, or veteran status. The university encourages applications from, and nominations of, individuals who will further enrich the diversity of our educational community.