Graduate Records Evaluator

SU01 Seattle University; Seattle (WA); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

Tuition benefits for employee and/or/

Hybrid work eligibility

Generous paid time off

Comprehensive health plans

Job summary

Seattle University is seeking a meticulous Graduate Records Evaluator to join the Admissions Operations team. Under the Associate Director, you will review and process graduate applications, assess transcripts, and ensure data quality from intake through decision.

You will manage international documentation, support departments, and generate reports to help meet enrollment goals, with a hybrid work arrangement after onboarding.

Qualifications

• Bachelor's degree required.
• Demonstrated commitment to diversity and university values.
• Experience in customer service and data entry, preferably in education.
• Ability to work independently and as part of a team.

Responsibilities

• Review and process graduate applications and maintain data quality from intake to decision.
• Evaluate transcripts and prerequisite coursework for graduate programs.
• Assist with international documentation requirements and CRM data management.
• Generate reports and support enrollment goals in collaboration with Admissions staff.

Skills

Attention to detail

Diversity commitment

Team collaboration

Data entry

Customer service

Education

Bachelor's degree

Tools

Slate

Workday

Job description

Months Per Year: This is a 12-month-per-year, Limited-Term Appointment position with an anticipated conclusion date of December 1, 2027. Work Model: Hybrid Work Eligible Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University. Seattle University's Core Competencies Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives. Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally. Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions. Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact. Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness. Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Job Description Summary

Under the direction of the Associate Director of Graduate Admissions, the Graduate Records Evaluator plays a key role in the processing of all admissions applications and records management. The Evaluator carefully reviews and prepares application files for review, evaluates transcripts for all applications, and oversees each application from creation to decision. The Evaluator assists with evaluating transferable credit, calculates cumulative and major GPAs when necessary, and confirms that prerequisite courses are fulfilled and/or in progress. As a key member of the Admissions Operations team, the Evaluator also maintains data quality for prospective students at all stages and provides support for general operations tasks throughout the year. The Evaluator also provides ongoing technical support and training in support of university enrollment goals.

About Seattle University and Graduate Studies

Seattle University is a Jesuit Catholic university in the heart of Seattle, committed to educating the whole person, to professional formation, and to empowering leaders for a just and humane world. Graduate education is central to that mission, and graduate students bring rich professional and life experience to our community. Seattle University is currently home to over 40 graduate degree and certificate programs, serving approximately 3000 students annually. Graduate Studies, within the Office of the Provost, works alongside the university's colleges and schools to recruit, admit, and retain qualified graduate students. The Graduate Records Evaluator plays a key role in that work by preparing complete, accurate application files and keeping applicant records clean from application through decision.

Position Description

Compile digital documentation and perform application processing in the customer relationship management (CRM) system so academic departments can review and evaluate applicants for admission. Develop a strong working knowledge of the application requirements for all graduate programs and certificates to help prospective students and departments navigate the application and review process. Serve as a primary resource for international documentation requirements. Share maintenance of Graduate Service Agreements to help manage processes with departments. Generate reports and audit the integrity of application data. Monitor each application through its integration with the enterprise student records system and through the admission decision. Release admission decisions during each application cycle. Assist in maintaining data quality (applicant and record cleanliness) by working closely with others on the Admissions and Operations teams. Tasks may include editing small parts of multiple records, general audits, scanning and assigning documents, and exporting data for mass corrections. In partnership with the admissions counselors and designated academic liaisons, respond to inquiries from prospective students, provide information on university policies, and contribute to the overall effort of meeting the university's annual enrollment goals.

Required Qualifications

Bachelor's degree. Demonstrated commitment to diversity and to the university's mission, vision, and values. One or more years of experience in customer service and detailed data entry, preferably in an educational environment in the areas of credential evaluation or academic advising, or an equivalent combination of education and experience. Demonstrated attention to detail and whole-systems thinking. Ability to work both independently and collaboratively in a team environment.

Preferred Qualifications

A resilient and innovative problem solver with excellent organizational abilities, acute attention to detail, and strong interpersonal skills that enable them to develop positive relationships with key campus partners and provide personalized attention to prospective students throughout the admissions process. Ability to exercise professional judgment to make informed decisions based on experience, reason, and policy while considering issues of equity, fairness, and historical precedent. Adept at managing and prioritizing multiple tasks. CRM experience, preferably with Slate and Workday.

Compensation at a Glance

$22.56 per hour - $26.50 per hour

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Benefits are available to eligible employees working at an FTE of 0.53 or greater. Eligible employees may choose from three medical plans, as well as dental and vision insurance programs. Protect your income with life, short- and long-term disability coverage. Plan for your future with up to a 10% employer contribution toward retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions, up to a maximum of 5%. Eligible employees may also take advantage of 100% paid tuition benefits for themselves and eligible dependents, a subsidized transportation benefit, a wellness program with free access to an on-site fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid December holiday break closure, vacation and paid sick leave, and paid community service leave. Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3–6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter. Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus. All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university’s discretion.

With a career at Seattle University, you’re joining a community of passionate people dedicated to empowering the next generation of leaders and thinkers. Founded in 1891, Seattle University is a Jesuit Catholic university located on a beautiful campus of more than 50 acres in the dynamic heart of Seattle. Our diverse and driven population is made up of more than 7,200 students enrolled in undergraduate and graduate programs within six schools and colleges.

Our Mission

Seattle University is dedicated to educating the whole person, to professional formation, and to empowering leaders for a just and humane world.

Our Vision

We will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate and professional levels.

Our Values

• Care – We put the good of students first.
• Academic Excellence – We value excellence in learning with great teachers who are active scholars.
• Diversity – We celebrate educational excellence achieved through diversity.
• Faith – We treasure our Jesuit Catholic ethos and the enrichment from many faiths of our university community.
• Justice – We foster a concern for justice and the competence to promote it.
• Leadership – We seek to develop responsible leaders committed to the common good.

Equal Opportunity Employer

Seattle University is an equal opportunity employer. In support of its pursuit of academic and scholarly excellence, Seattle University is committed to creating a diverse community of students, faculty and staff that is dedicated to the fundamental principles of equal opportunity and treatment in education and employment regardless of age, color, disability, gender identity, national origin, political ideology, race, religion, sex, sexual orientation, or veteran status. The university encourages applications from, and nominations of, individuals who will further enrich the diversity of our educational community.