Graduate Programs Operations Analyst

California State University, Chico; California, Northern (MO, KY); Hybrid; USD 58,000 - 64,000; Full time

Job summary

San José State University, located in San José, California, seeks a Business Graduate Programs Analyst to support daily operations for the Lucas College of Business. You will manage student enrollment processes, coordinate MSAA, MSTM and Open University programs, and help ensure accurate data collection and reporting for program evaluation.

Responsibilities include course scheduling, student communications, policy review with faculty and campus offices, and assistance with special session

Qualifications

• A bachelor's degree and/or equivalent training.
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Responsibilities

• Monitors student enrollment from admitted status through graduation and communicates with students who are no shows or break enrollment.
• Provides enrollment projection data to LCoB Resource Team.
• Oversees course registration, academic standing, degree candidacy, and progression eligibility.
• Plans and implements registration and tracking procedures for Open University students.
• Develops and maintains a system for communicating College and University requirements to admitted and enrolled students.
• Contributes to planning for new student orientations for the MSTM and MSAA programs.
• Reviews policy with Associate Dean and campus offices and makes recommendations.
• Oversees applications, admission, registration and graduation for business certificates.
• Drafts program content for quarterly website updates.
• Supports AACSB reporting efforts.

Skills

Customer service

Communication

Data analysis

Policy interpretation

Office software

Education

Bachelor's degree

Tools

Zoom

MS Office

OnBase

DocuSign

MySJSU

Job description

San José State University, located in San José, California, seeks a Business Graduate Programs Analyst to support daily operations for the Lucas College of Business. You will manage student enrollment processes, coordinate MSAA, MSTM and Open University programs, and help ensure accurate data collection and reporting for program evaluation.

Responsibilities include course scheduling, student communications, policy review with faculty and campus offices, and assistance with special session