Graduate Programs Manager, Student Success & Systems

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The University of Massachusetts Amherst is seeking a Graduate Programs Manager to oversee the administration of graduate programs in the College of Education. This role includes leadership in supporting student success and managing various operational functions. Responsibilities involve problem-solving, advising, and ensuring compliance with graduate policies while maintaining effective communication across departments. The position offers a hybrid work arrangement and requires a Bachelor's degree, along with relevant experience in academic program administration.

Qualifications

• 3+ years of experience in academic or research program administration.
• Ability to work independently and collaboratively.
• Extensive attention to detail and organizational skills.

Responsibilities

• Manage Graduate Programs for the College of Education.
• Collaborate with Graduate School and university offices.
• Provide case management for complex student scenarios.

Skills

Interpersonal communication skills

Organizational skills

Data collection skills

Problem-solving skills

Education

Bachelor’s degree

Tools

Email

Spreadsheets

Databases

Job description

The University of Massachusetts Amherst is seeking a Graduate Programs Manager to oversee the administration of graduate programs in the College of Education. This role includes leadership in supporting student success and managing various operational functions. Responsibilities involve problem-solving, advising, and ensuring compliance with graduate policies while maintaining effective communication across departments. The position offers a hybrid work arrangement and requires a Bachelor's degree, along with relevant experience in academic program administration.