Graduate Programs Administrative Lead

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition benefits

Healthcare benefits

Retirement plans

Flexible work hours

Wellness resources

Job summary

University of Pennsylvania is seeking an Administrative Coordinator for Graduate Programs within the College of Liberal and Professional Studies. This role provides administrative and operational support across multiple graduate programs and serves as a primary contact for students, alumni, and faculty.

Responsibilities include enrollment support, event planning, financial processing, and reporting, with a strong emphasis on on-campus engagement and cross‑department collaboration at Penn.

Qualifications

• High School diploma or GED required with 5–7 years of related experience.
• Bachelor's degree strongly preferred with 2–3 years in administrative/student services.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and project management abilities with attention to detail.
• Experience coordinating events and managing administrative processes.
• Ability to work on-campus at least 80% of the time.

Responsibilities

• Provide administrative and operational support for MCS, AGEO, MES, and other LPS programs.
• Serve as primary point of contact for prospective students, applicants, current students, alumni, faculty, and program directors.
• Support enrollment, communications, program operations, events, financial processing, and reporting.
• Coordinate inquiry management, enrollment activities, calendars, and onboarding.
• Maintain program communications platforms and records; liaise with university offices.

Skills

Customer service

Written communication

Interpersonal skills

Organizational skills

Project management

Education

High School diploma / GED

Bachelor's degree

Tools

Microsoft Office Suite

Slate

Freshdesk

Canvas

Concur

CourseLeaf/Banner

Job description

University of Pennsylvania is seeking an Administrative Coordinator for Graduate Programs within the College of Liberal and Professional Studies. This role provides administrative and operational support across multiple graduate programs and serves as a primary contact for students, alumni, and faculty.

Responsibilities include enrollment support, event planning, financial processing, and reporting, with a strong emphasis on on-campus engagement and cross‑department collaboration at Penn.