Graduate Enrollment Services Coordinator

Penn State University; State College (Centre County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid time off

75% tuition discount for employees and

spouses and children

Job summary

The J. Jeffrey and Ann Marie Fox Graduate School’s Graduate Enrollment Services (GES) at Penn State University seeks an Academic Program Coordinator to support daily operations, serving as liaison with students, staff and faculty and managing inquiries.

This in-office role runs 8:00 AM–5:00 PM, Monday–Friday, and requires proficiency in Microsoft Office, strong organizational and communication skills, and the ability to manage multiple tasks while delivering excellent service.

Qualifications

• Proficiency in Microsoft Office (Word, Access, Excel, PowerPoint) required; experience with a student portal preferred.
• 2+ years of relevant experience; GED or HS required.
• Must be team-oriented with excellent interpersonal, verbal, and written communication skills; strong organizational and customer-service abilities.

Responsibilities

• Serve as a first-line liaison with internal and external contacts across the university.
• Answer inquiries from applicants and current students regarding enrollment procedures.
• Schedule meetings and maintain calendars; manage the GES general email account.
• Process transcripts and test scores for graduate applicants; scan/index confidential documents.
• Develop new processes to support GES operations; perform routine data entry.

Skills

Microsoft Office

Word

Access

Excel

PowerPoint

Communication

Interpersonal skills

Multitasking

Customer service

Education

GED or HS

Tools

Student Portal

Job description

The J. Jeffrey and Ann Marie Fox Graduate School’s Graduate Enrollment Services (GES) at Penn State University seeks an Academic Program Coordinator to support daily operations, serving as liaison with students, staff and faculty and managing inquiries.

This in-office role runs 8:00 AM–5:00 PM, Monday–Friday, and requires proficiency in Microsoft Office, strong organizational and communication skills, and the ability to manage multiple tasks while delivering excellent service.