Graduate IT Assistant: Hardware, AV & Web Support

Case

Cleveland, Northern (OH, KY)

Hybrid

USD 17,000 - 24,000

Part time

7 days ago
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Job summary

Case Western Reserve University is seeking a Graduate IT Assistant in the Biochemistry Department to provide hardware and software support, troubleshoot PCs/printers, and assist with AV setups and departmental web maintenance. The role includes setting up new PCs/printers, and supporting Unix systems, with Windows/macOS familiarity as a plus.

The position is part-time, 10 hours per week, with an hourly rate of $15. This student employment opportunity supports the School of Medicine.

Qualifications

  • Provides general hardware and software support.
  • Troubleshoots PC/printer problems and software programs.
  • Sets up new PCs and printers with needed software/drivers.
  • Assists with audio visual equipment setups, operation and maintenance.
  • Familiarity with Unix operating systems; Windows and macOS knowledge is a plus.

Responsibilities

  • Provide general hardware and software support; troubleshoot PC/printer problems and software programs.
  • Set up new PCs and printers downloading needed software/drivers.
  • Assist with audio visual equipment set ups, operation, and maintenance.
  • Assist department in keeping new monitor running; update as necessary.
  • Assist with departmental web site development and maintenance.
  • Assist with Unix operating systems.
  • Familiarity with both Windows and Apple operating systems would be a plus.
  • Prepare backups for PCs, and other duties as assigned.

Skills

Tech support
Troubleshooting
Unix OS
Windows OS

Tools

AV equipment
PC setup

Job description

Case Western Reserve University is seeking a Graduate IT Assistant in the Biochemistry Department to provide hardware and software support, troubleshoot PCs/printers, and assist with AV setups and departmental web maintenance. The role includes setting up new PCs/printers, and supporting Unix systems, with Windows/macOS familiarity as a plus.

The position is part-time, 10 hours per week, with an hourly rate of $15. This student employment opportunity supports the School of Medicine.

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