Graduate Financial Aid Counselor

NU USA Northeastern University; Boston (MA); Presencial; USD 49 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Vision benefits

Dental benefits

Paid time off

Tuition assistance

Wellness & life benefits

Retirement benefits

Commuting & transportation

Resumo da oferta

Northeastern University is seeking a Financial Aid Counselor to advise full- and part-time students and families on financial aid availability and the delivery process. You will review applications, perform verifications, evaluate appeals, and coordinate with school administrators, registrars, and co-op to ensure funds transfer to student accounts.

Responsibilities include administering federal and NU awards, communicating complex details by phone or email, and ensuring compliance with Title IV

Qualificações

• Knowledge of Title IV regulations preferred.
• Strong communication, interpersonal and organizational skills.
• Ability to communicate well by telephone and email.
• Working knowledge of PowerFAIDs, Banner, Microsoft Word and Excel preferred.
• Experience in student personnel administration in financial aid or college admissions.
• Associate’s Degree, certificate program, or equivalent with 1+ years of relevant experience.

Responsabilidades

• Administer federal, state and Northeastern financial assistance.
• Review student applications and perform federal needs analysis.
• Review and evaluate student appeals; verify information per federal process.
• Counsel students and parents on financial aid processes and options.
• Explain procedures via appointments, email, and phone.
• Assist in repayment and reconciliation with billing, accounts and registrar offices.

Conhecimentos

Title IV regulations

Strong communication

Telephone and email communication

PowerFAIDs

Banner

Microsoft Word

Excel

Student personnel administration

Formação académica

Associate’s Degree or equivalent

Ferramentas

PowerFAIDs

Banner

Microsoft Word

Excel

Descrição da oferta de emprego

About the Opportunity

Job Summary: With a focus on D'Amore-McKim School of Business graduate programs, advise and counsel full- and part-time students and their families on the availability of financial aid, the delivery process for receiving it, and the reconciliation processes required to insure that financial aid funds are transferred to students’ accounts. Review student applications, perform verification procedures, review/evaluate appeals, and intercede for students with participating departments (School administrators, student accounts, registrar, and co-op).

Key Responsibilities & Accountabilities

• Administration of federal, state and Northeastern based financial assistance.


• Review student application.


• Perform federal needs analysis to determine eligibility.


• Review and evaluate student appeals.


• Verify information according to federal process.


• Implement NU based awarding guidelines Counsel and advise students and parents on financial aid process, awarding and financing options.


• Through appointments, e-mail, written correspondence, telephone communication explain financial aid process, NU billing procedures.


• Provide conflict resolution with student accounts office, lenders and guarantor.


• Monitor satisfactory academic progress.


• Represent the financial aid office at Open Houses, student meetings, workshops and part-time evening programs with recruitment and advising programs through advisement of the financial aid process.


• Supervise activities and provide technical support for staff assistants and work study students to assure that procedures meet federal and NU requirements.


• Coordinate with staff to assure that the needs of the counselor caseload is met.


• Perform the per-term audit of federal eligibility: adjusting aid and monitoring satisfactory academic progress; complete Return of Title IV Fund calculations for withdrawn students within the established timeframe.

Minimum Qualifications

• Knowledge of Title IV regulations, federal Financial Aid needs analysis preferred.


• Strong communication, interpersonal and organizational skills.


• Ability to communicate well by telephone and email.


• Working knowledge of PowerFAIDs, Banner, Microsoft Word and Excel preferred.


• Experience in student personnel administration preferably in financial aid or college admissions.


• Skills and knowledge required for this position are typically acquired through the completion of an Associate’s Degree, certificate program, or equivalent and one or more years of relevant work experience.


• Ability to work a flexible work schedule required.

Position Type

Enrollment

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

EEO Statement

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation

• Grade/Pay Type: 106S


• Expected Hiring Range: $48,610.00 - $66,838.75


• With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role.


• Salary ranges are reviewed regularly and are subject to change.

Background

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system - includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide - serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors- aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.