Academic Program Coordinator - Graduate Enrollment Services

Penn State University; Northern (KY); Hybrid; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits

Paid time off

Job summary

Penn State University’s Fox Graduate School is seeking an Academic Program Coordinator to support the Graduate Enrollment Services (GES) team’s daily operations in an in-office setting. The role requires strong communication, data management, and organizational skills to serve students and university partners effectively.

You will liaise with students, staff, and faculty, answer inquiries, manage calendars and email, process transcripts, and maintain confidential records while contributing to

Qualifications

• GED or HS plus 2+ years relevant experience.
• Proficiency in Microsoft Office (Word, Access, Excel, PowerPoint) required.

Responsibilities

• Serve as first-line liaison with internal and external contacts and work closely with students, staff, and faculty across the university.
• Answer inquiries from applicants and current students regarding the standard application, enrollment, and graduation procedures.
• Schedule meetings and appointments and maintain calendars.
• Manage the GES general email account.
• Process incoming transcripts and test scores for graduate applicants.
• Scan and index confidential student-related documents using imaging systems.
• Develop new processes and procedures in support of GES office needs.
• Perform routine data entry.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Customer service

Attention to detail

Multitasking

Education

GED or HS

Tools

Microsoft Office

Job description

POSITION SPECIFICS

The J. Jeffrey and Ann Marie Fox Graduate School’s Graduate Enrollment Services (GES) unit is seeking an Academic Program Coordinator to support daily operations for the GES team.

Responsibilities

• Serve as first-line liaison with internal and external contacts (in person, telephone, and email/other electronic media) and work very closely with students, staff, and faculty across the university.
• Answer inquiries from applicants and current students regarding the standard application, enrollment, and graduation procedures.
• Schedule meetings and appointments and maintain calendars.
• Manage the GES general email account.
• Process incoming transcripts and test scores for graduate applicants.
• Scan and index confidential student-related documents using imaging systems.
• Develop new processes and procedures in support of GES office needs.
• Perform routine data entry.
• Proficiency in Microsoft Office (including Word, Access, Excel, and PowerPoint) is required; experience working on a student portal is preferred.
• The individual in this role should be a team-oriented professional, self-motivated and have excellent interpersonal, verbal, and written communication skills, organizational and customer service skills, attention to detail, and the ability to manage multiple projects simultaneously.

Work Arrangement

This position is an in-office position with core hours being from 8:00 AM to 5:00 PM Monday through Friday.

Minimum Education, Work Experience & Required Certifications

General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience

Required Certifications

None

Background checks/Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community.

We Are Penn State. One Community. Impacting Many.

Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State.