Academic Programs & Student Success Coordinator

Penn State University; University Park (TX); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Competitive benefits

Job summary

Penn State University’s Education Policy Studies (EPS) Department seeks an Academic Program Coordinator to coordinate academic programs, support student success, and engage with faculty and staff.

The role includes managing databases, transcripts, scheduling, internships, and events. Minimum education is a GED/HS with 2+ years relevant experience. On-site at University Park with potential flexible work per unit needs.

Qualifications

• GED or HS requirement with 2+ years of relevant experience.
• Demonstrated ability to provide excellent customer service.
• Strong interpersonal skills and respectful collaboration.
• Ability to manage multiple tasks with high attention to detail.
• Effective written and verbal communication.
• Ability to work independently and exercise good judgment in a dynamic academic setting.

Responsibilities

• Coordinate student support services and maintain program databases.
• Assist with course scheduling, transcripts, and internship processes.
• Plan information sessions and support internship-related courses.
• Serve as the first point of contact for students, faculty, and visitors.
• Manage scheduling, room bookings, and department communications.
• Develop and maintain program resources like handbooks and website information.

Skills

Customer service

Interpersonal skills

Task management

Organization

Written & verbal communication

Independent judgment

Education

GED or HS diploma

Tools

Microsoft Office 365

SAP Concur

iTwo

LionPATH

GRADS

Activity Insight

Job description

Penn State University’s Education Policy Studies (EPS) Department seeks an Academic Program Coordinator to coordinate academic programs, support student success, and engage with faculty and staff.

The role includes managing databases, transcripts, scheduling, internships, and events. Minimum education is a GED/HS with 2+ years relevant experience. On-site at University Park with potential flexible work per unit needs.