Graduate Assistant Ticket Operations

EKU Careers; Kentucky; On-site; USD 12,000 - 25,000; Part time

Job summary

Eastern Kentucky University is seeking a Graduate Assistant for Ticket Operations. The role involves assisting with athletic events, ticket sales, payments processing, and customer service. Ideal candidates will be enrolled in graduate studies at EKU and possess strong organizational and communication skills.

Qualifications

• Must be enrolled in Graduate School at EKU.

Responsibilities

• Assist with ticketed events, process payments, and reconcile transactions.
• Provide customer service and support to the ticket office.
• Perform other duties as assigned by the Director of Ticket Office.

Skills

Customer Service

Event Management

Payment Processing

Education

Currently enrolled in Graduate School at EKU

Job description

Title: Graduate Assistant Ticket Operations

Position Type: Graduate Assistant

Search Type: External - minimum 7 days

Department: 90R000 - Intercollegiate Athletics

Division: 6R1000 - Intercollegiate Athletics

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Non-Exempt

Schedule Type:Part Time, No Benefits (less than 20 hrs per week)

Hours Per Week: 20

Additional Schedule Details: Fall 2025

Contact Person: Raymond White

Job Summary/Basic Functions

The graduate assistant will help with all ticketed events and process payments with Baseball, Men's Basketball, Women's Basketball, Football, Women's Volleyball, and Softball in ETIX. The GA will assist in reconciling, game ops set up, and breakdown.

Minimum Qualifications

Education:Must be enrolled in Graduate School at EKU.

Job Duties:

• 50% - Working all ticketed athletic events. Event set up, scan tickets, and reconcile all payments. - (Essential)
• 40% - Assist the ticket office with phone calls and customer service. - (Essential)
• 10% - Other duties and responsibilities as assigned with the Director of Ticket Office. - (Essential)

Sponsorship:This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled:No

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.