Graduate Admissions Counselor (Online & Continuing Studies)

Olivet Nazarene University; Bourbonnais (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Olivet Nazarene University seeks an Admissions Counselor for Graduate and Continuing Studies to guide prospective students through the enrollment journey, from inquiry to enrollment. You will build relationships, provide personalized support, and work with Financial Aid and Academic Departments to meet enrollment goals.

The role emphasizes strong communication, customer service, and data accuracy across university systems, with occasional evenings and weekends for events and outreach.

Qualifications

• Demonstrate strong verbal, written, and telephone communication skills.
• Provide exceptional admissions counseling and customer service across channels.
• Maintain accurate recruitment and enrollment data in university systems.

Responsibilities

• Guide prospective students through the enrollment journey from inquiry to enrollment.
• Build relationships with prospective students and convert inquiries into enrolled students.
• Collaborate with Online Advising, Academic Departments, Financial Aid, and Enrollment Management to ensure a seamless enrollment experience.
• Meet and exceed enrollment goals and KPIs through proactive recruitment strategies.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Relationship-building

Education

Bachelor's degree

Tools

Microsoft Office

CRM platforms

Job description

Olivet Nazarene University seeks an Admissions Counselor for Graduate and Continuing Studies to guide prospective students through the enrollment journey, from inquiry to enrollment. You will build relationships, provide personalized support, and work with Financial Aid and Academic Departments to meet enrollment goals.

The role emphasizes strong communication, customer service, and data accuracy across university systems, with occasional evenings and weekends for events and outreach.