Graduate Admissions: Applicant Support Lead

Oregon State University; Norwalk (CA); On-site; USD 29,000 - 44,000; Full time

Job summary

Oregon State University (OSU) seeks an Administrative Program Assistant in Graduate Admissions to support the admissions cycle from application intake through matriculation. The role includes evaluating applications, providing in-person, online, and phone support, and overseeing up to six student staff amid a collaborative, fast-paced environment.

The position reports to the Associate Director and emphasizes accessibility of information for applicants, campus partners, and adherence to

Qualifications

• Three years of office experience including two years at full performance level and coordination of office procedures.
• Ability to think critically and work independently or in teams.
• Excellent written and verbal communication with administrative and academic constituencies.
• Experience learning new software or business processes quickly.

Responsibilities

• Evaluate graduate applications for admission.
• Provide applicant support in person, online, and by phone.
• Verify, process, and file official electronic documents.
• Lead a team of up to 6 student staff.
• Ensure live support during standard working hours.
• Support recruitment efforts for graduate programs.
• Foster collaboration among graduate admissions staff and faculty.

Skills

Office experience

Team leadership

Communication skills

Independence

Adaptability

Tools

Slate CRM

Job description

Oregon State University (OSU) seeks an Administrative Program Assistant in Graduate Admissions to support the admissions cycle from application intake through matriculation. The role includes evaluating applications, providing in-person, online, and phone support, and overseeing up to six student staff amid a collaborative, fast-paced environment.

The position reports to the Associate Director and emphasizes accessibility of information for applicants, campus partners, and adherence to