Grades Coordinator

University of South Carolina; South Carolina; On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

13 Paid Holidays

Professional Development Opportunities

Job summary

The University of South Carolina seeks a Program Coordinator in Enrollment Management to process grade forgiveness requests and assist with final grades. You will handle grade forms, changes, withdrawals, and related communications using Banner and campus policies.

Candidates must hold a bachelor's degree in a related field, have experience or knowledge of registrar procedures, strong written and spoken communication, and be ready to work 37.5 hours/week in Columbia with a commitment to service

Qualifications

• Bachelor's degree in a job related field; may be substituted by certs, training, education, or experience.
• Experience in a registrar’s office or student services and knowledge of USC policies.
• Experience with grading systems and student records; Banner Student is desirable.

Responsibilities

• Processing requests for grade forgiveness in accordance with University policy.
• Processing grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, and exam/exempt credit.
• Identifying and resolving issues with forms received.
• Assisting with monitoring and responding to the Grades resource account, including Teams chat.
• Assisting with other duties as directed by Senior Associate/University Registrar, including commencement activities.
• Providing assistance with campus registrars/records staff and dean’s offices with grading procedures, including online submission of final grades using Banner.

Skills

Oral communication

Written communication

Data entry

Keyboarding

Education

Bachelor's degree in a related field

Tools

Banner Student

Job description

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by November 7, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• 13 Paid Holidays (including an extended December holiday)
• Professional Development Opportunities

• Typical work schedule is Monday through Friday from 8:30 AM to 5:00 PM.
• Must be willing to work a flexible schedule to meet the needs of the department.

About USC: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Job Family Student Administrative Services Job Function Registrar's Office USC Market Title Student Services Program Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/133966 Job Level P0 - Professional Business Title (Internal Title) Grades Coordinator Campus Columbia Work County Richland College/Division Enrollment Management Department EM Office of the Registrar State Pay Range G05 USC Market Range MRB - $37,340 $45,741 $54,143 Anticipated Hiring Range $37,340 - $45,741 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

Position Description Advertised Job Summary Responsible for processing requests for grade forgiveness in accordance with University policy. Assists with processing of final grades. Processes grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, exam/exempt credit, grades communications, and grades reporting. Interprets and articulates academic, institutional, campus, and departmental policies and procedures to current and former students, staff, faculty, and other constituents.

• Requires a bachelor's degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

• Experience in a registrar’s office or student services as well as working knowledge of USC academic policies and procedures.
• Experience with grading systems and student records, and Banner Student is highly desirable.

• Excellent oral and written communication skills. Knowledge of client/customer service principles preferred.
• Excellent keyboarding, data entry, and word processing skills.

Job Duty Assists with processing of final grades. Also, process grade forms, including grade changes, makeup forms, hardship withdrawals, registration exception forms, and exam/exempt credit. Identifies and resolves issues with forms received. Essential Function Yes Percentage of Time 20

Job Duty Assists with monitoring and responding to the Grades resource account, responds to inquiries received via Teams chat. Essential Function Yes Percentage of Time 20

Job Duty Assists with other duties as directed by Senior Associate/University Registrar, which may include commencement activities. Essential Function Yes Percentage of Time 5

Job Duty Provides assistance with campus registrars/records staff and dean’s offices with grading procedures, including online submission of final grades using Banner. Assists students with resolving grading and registration issues. Interprets and articulates academic, institutional, campus, and departmental policies and procedures to current and former students, staff, and faculty and other constituents. Essential Function Yes Percentage of Time 15

Job Duty Responsible for processing requests for grade forgiveness in accordance with University policy. Essential Function Yes Percentage of Time 40

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Job Open Date 09/23/2026 Job Close Date 11/07/2026 Desired Start Date 11/02/2026

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least a Bachelor's degree and no prior work experience, which may be substituted by equivalent combination of certification, training, education, and/or experience?
  • Yes
  • No
• * Please describe your work experience in working with grades and grades-related policies.

  (Open Ended Question)

• * What is your experience with student information systems such as Banner Student?

  (Open Ended Question)

• * Explain your familiarity with data privacy rules, specifically with FERPA.

  (Open Ended Question)

• * Why are you interested in this position?

  (Open Ended Question)

Required Documents

• Resume
• List of References and Contact Information

Optional Documents

• Cover Letter