Grad Student: Orientation & Membership Support

University of Texas; Utah; On-site; USD 22,000 - 31,000; Part time

Job summary

The University of Texas at Austin is seeking a MRSL Grad Student to support Texas Parents membership during New Student & Family Orientation on UT Austin campus. You will welcome families, explain membership options, assist with on-site registrations and distribute benefit packets.

This seasonal role runs May through August, about 20–30 hours weekly, pays $19.33 per hour, and emphasizes customer service, accurate data entry, and teamwork with staff and campus partners.

Qualifications

• Graduate student status for current Spring 2026 semester.
• In good academic standing with a minimum 2.0 GPA.
• High energy and comfort interacting with large numbers of parents and families.
• Strong verbal communication skills and a polished, professional demeanor.
• Ability to learn detailed membership processes and explain them clearly.
• Reliable, punctual, and committed to working assigned Orientation dates.
• Comfortable using digital systems, searching databases, and entering information accurately.

Responsibilities

• Engage at UT Austin Orientation, explain membership benefits, assist with on-site registration.
• Support undergraduate members, maintain consistent messaging and procedures.
• Explain membership levels, pricing, and deadlines; verify family information.
• Troubleshoot issues like duplicate accounts or payment errors; escalate when needed.
• Develop professional communication and transferable skills during the summer schedule.

Skills

High energy

Strong verbal communication

Learn membership processes

Reliable, punctual

Comfortable with digital systems

Explain membership options

Education

Graduate student status (Spring 2026)

Good academic standing (GPA ≥ 2.0)

Job description

The University of Texas at Austin is seeking a MRSL Grad Student to support Texas Parents membership during New Student & Family Orientation on UT Austin campus. You will welcome families, explain membership options, assist with on-site registrations and distribute benefit packets.

This seasonal role runs May through August, about 20–30 hours weekly, pays $19.33 per hour, and emphasizes customer service, accurate data entry, and teamwork with staff and campus partners.