Graduate Student Outreach & Support Specialist

University of Texas; Utah; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Insurance benefits

Job summary

The University of Texas at Austin is seeking a Student Outreach and Support Graduate Assistant to provide case management, threat assessment and crisis services for students on campus.

Responsibilities include supporting students with mental health, safety concerns, and connecting them with campus and community resources, while maintaining confidential records. This on‑campus role involves 20 hours weekly with daytime scheduling.

Qualifications

• Currently enrolled as a graduate student (master’s level preferred) taking at least 9 hours.
• Demonstrate an understanding of crisis management, mental health, and student resources.
• Ability to exercise a high level of discretion and uphold privacy and confidentiality of student records.

Responsibilities

• Facilitate case management for various student emergencies including financial concerns, hospitalizations, and general mental health.
• Provide comprehensive referral services to students for on campus and community services.
• Assist in the support of student victims and survivors of crimes, abuse, theft, assaults or other types of safety concerns.
• Assist with department and student outreach to enhance partnerships within the University.
• Work 1:1 with students through walk‑in appointments and incoming calls or emails.
• Manage and update case records and documentation.

Skills

Crisis management

Mental health

Discretion and confidentiality

Written and verbal communication

Interpersonal skills

Organizational skills

Macintosh familiarity

Education

Graduate student (master’s level preferred)

Tools

Macintosh

Job description

The University of Texas at Austin is seeking a Student Outreach and Support Graduate Assistant to provide case management, threat assessment and crisis services for students on campus.

Responsibilities include supporting students with mental health, safety concerns, and connecting them with campus and community resources, while maintaining confidential records. This on‑campus role involves 20 hours weekly with daytime scheduling.