GPU Bare-Metal Support Engineer

CoreWeave; Sunnyvale (CA); On-site; USD 99,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Flexible PTO

Tuition Reimbursement

ESPP

Lunch provided in office

Job summary

CoreWeave is seeking a Technical Support Engineer to support, operate, and maintain our GPU fleets across the U.S. and Europe.

You’ll work closely with customers, data center technicians, and engineering teams to ensure reliability, performance, and scalable infrastructure. You will diagnose issues, develop troubleshooting guides, participate in on-call rotations, and drive automation to streamline support workflows while partnering with product and hardware teams to improve stability and

Qualifications

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Intermediate knowledge of Linux (Ubuntu, CentOS, or similar).
• Experience with NVIDIA GPUs and large-scale data center environments.
• Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP).
• Hands-on firmware updates, BIOS configurations, and driver management.
• Experience analyzing system logs and debugging across firmware, drivers, and hardware.
• Experience with Jira/Confluence/Notion or similar tools.
• Experience in scripting and automation (Python, Bash, Ansible).

Responsibilities

• Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
• Diagnose, triage, and investigate reported customer issues and high-priority incidents.
• Develop understanding of customer workloads to provide tailored technical support.
• Coordinate remote troubleshooting with Data Center Technicians.
• Create and maintain internal troubleshooting guides and knowledge base articles.
• Participate in on-call rotation to support production clusters.
• Collaborate with engineering teams to improve hardware reliability and system performance.
• Implement automation to streamline support workflows.
• Perform log analysis across firmware, drivers, and hardware layers.

Skills

GPU clusters

Data center ops

Linux

Networking basics

Firmware/Drivers

Scripting (Python, Bash)

Automation

Jira

Confluence

Notion

Tools

Jira

Confluence

Notion

Job description

CoreWeave is seeking a Technical Support Engineer to support, operate, and maintain our GPU fleets across the U.S. and Europe.

You’ll work closely with customers, data center technicians, and engineering teams to ensure reliability, performance, and scalable infrastructure. You will diagnose issues, develop troubleshooting guides, participate in on-call rotations, and drive automation to streamline support workflows while partnering with product and hardware teams to improve stability and