Government Programs Engagement Lead

Acusensus United States; United States; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Job summary

Acusensus is seeking an experienced operations professional to serve as the primary operational link between Acusensus and a major government client in Connecticut. You’ll protect and grow the relationship while keeping a state road safety program running smoothly and ensuring delivery excellence.

You’ll oversee project plans, governance, and KPIs, coordinate cross‑functional resources, and support tender responses and contract renewals.

Qualifications

• Experience in account management, client management, or operations management in a complex, multi‑stakeholder environment.
• Experience managing government contracts or working in a regulated, compliance‑driven environment, with an understanding of SLAs, KPI reporting, and contract governance
• A track record of managing multiple concurrent programs in a dynamic environment
• Exceptional communication and stakeholder management skills, with confidence engaging senior government and internal stakeholders
• A proactive, self‑directed working style, with strong judgement under pressure

Responsibilities

• Act as the primary day-to-day operational contact for the government client, building trust and resolving concerns before they escape
• Support the Account Manager on program plans, timelines, budgets, and governance frameworks
• Monitor contractual compliance and KPIs, proactively flagging and escalating risks
• Prepare and quality‑assure client reports, invoicing, program plans, and risk/issue logs
• Apply data analysis to track performance metrics, surface trends, and inform decisions
• Help plan and run governance meetings and client forums, including agendas and action tracking
• Contribute to tender responses, contract renewals, and supporting documentation
• Coordinate program resources , equipment, materials, and personnel to keep field operations running smoothly

Skills

Account management

Client management

Operations management

Data analysis

Stakeholder management

Communication skills

Problem solving

Education

Bachelor's degree in Business Administration

Bachelor's degree in Project Management

Bachelor's degree in Engineering

Bachelor's degree in Data Analytics

Bachelor's degree in Public Policy

Job description

Acusensus is seeking an experienced operations professional to serve as the primary operational link between Acusensus and a major government client in Connecticut. You’ll protect and grow the relationship while keeping a state road safety program running smoothly and ensuring delivery excellence.

You’ll oversee project plans, governance, and KPIs, coordinate cross‑functional resources, and support tender responses and contract renewals.