GOVERNMENT OPERATIONS CONSULTANT II - 60040127

State of Florida; Florida; On-site; USD 54,000 - 57,000; Full time

Job summary

Florida Department of Children and Families seeks a Government Operations Consultant II to monitor contracts, enforce terms, and support performance oversight in the Jacksonville area. The role requires analyzing complex documents, coordinating with providers, and preparing formal monitoring reports.

Qualified candidates have a bachelor's degree and 1–3 years in health and human services, with proficiency in MS Office, SharePoint, Citrix ShareFile, and SmartSheet.

Qualifications

• Degree from a college or university accredited as recognized by the US DOE.
• 1–3 years of professional experience in health and human services.
• 1–3 years of experience working with health and human services contracts.
• Proficient with computer software including Microsoft Office; SharePoint, Citrix ShareFile, and SmartSheet.

Responsibilities

• Prepares, manages, and performs the contract monitoring process; solo or team reviewer as assigned.
• Researches contracts, statutes, laws, and policies to identify compliance requirements.
• Reviews plans and documents to determine performance relative to contract requirements.
• Gathers and analyzes data from Department and provider sources.
• Gathers information and incorporates it into written reports.
• Prepares correspondence and reports meeting content and style standards.

Skills

Written communication

Verbal communication

Research and analysis

Microsoft Office

Education

Bachelor's degree

Tools

SharePoint

Citrix ShareFile

SmartSheet

Microsoft Office

Job description

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GOVERNMENT OPERATIONS CONSULTANT II - 60040127

Date: Oct 28, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886555

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60040127

Job Title: DCF Contract Monitor - Jacksonville - Career Service Full Time – GOC II 60040127

Previous applicants need not re-apply.

Contract Oversight Unit (COU) Monitor

DCF Contract Oversight seeks to hire a contract monitor. The individual in this position is responsible for monitoring the administrative and programmatic terms and conditions of the Department's contracts. The position is a Government Operations Consultant II.

The individual selected for this position will work from the Jacksonville DCF office at 5920 Arlington Expressway.Employees in this position work from the office and do not telecommute. A Monday through Friday, 8-hour daily work schedule during typical business hours is required.

The position is eligible for generous State of Florida career service benefits. Please see the following web resource for more information about State of Florida benefits: www.mybenefits.myflorida.com.

To be considered, candidates must meet all the following minimum requirements.

• At least a bachelor's degree from a college or university with accreditation as recognized by the US Department of Education.
• At least one to three years full-time professional-level experience in health and human services.
• At least one to three years of professional-level experience in working with health and human services contracts.
• Working knowledge of computer software applications including Microsoft Office products. Must also have a working knowledge of SharePoint and Citrix ShareFile as well as a knowledge of SmartSheet.
• Resume and Cover Letter. If you do not submit a resume AND a cover letter, you will not be initially considered. Applicants are encouraged to submit original, tailored cover letters. Submissions that appear to be AI-generated or overly generic may be subject to additional review and could impact candidacy.

Salary will be $54,000.00 to $57,000.00 annually. Prior or current salary is not taken into consideration.

This position is part of the Contract Oversight function, which is responsible for monitoring the administrative terms and conditions of the Department's contracts. Contract monitoring is conducted in accordance with section 402.7305 and 402.7306, Florida Statutes, and Children and Families Operating Procedure 75-8.

Position duties include but are not limited to:

• Prepares, manages, and performs the contract monitoring process. Participates as a solo reviewer, or as a team leader or a team member as assigned by the unit manager.
• Researches and analyzes contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify compliance requirements and/or performance expectations that are applicable to contracted providers. Prepares monitoring tools and devises approaches to assess the performance and compliance of contracted providers.
• Reviews plans, reports, complex documents, records, and transactions to determine performance relative to compliance requirements. Conducts interviews and observes provider facilities as needed.
• Gathers and analyzes data and information from Department and provider sources, including Departmental automated systems.
• Compares requirements and provider performance and draws conclusions about the provider's implementation and performance of contract requirements.
• Conducts formal and informal meetings with Department and provider staff, including entrance and exit conferences.
• Completes, organizes, and maintains monitoring documentation in accordance with unit standards and record retention requirements.
• Gathers information from Department sources and incorporates necessary information into a written report.
• Prepares correspondence and reports that meet standards for content and style.

Cooperation, communication, and teamwork are necessary skills for this position. Candidates must be highly proficient in written and verbal communication, use of automated systems, and research and analysis.

The position incumbent must demonstrate self-direction and self-motivation, sound decision making, and the ability to create and maintain positive and respectful working relationships with Department colleagues and provider staff.

Statewide travel is required, including overnight travel, potentially several times per year. Travel is scheduled in advance. A valid driver's license from your state of residency is required for this position, and your license must be maintained as a condition of employment. You must be willing to use a personal vehicle for work related travel if requested. You must be able to lift 20 pounds.

Candidates whose responses to the qualifying questions do not demonstrate eligibility for the position or are not verifiable may be disqualified from further consideration.

This is an Open Competitive Opportunity.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No candidate may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through focal law enforcement agencies. Also, employees are subject to background re-screening at least every five years.

The Roberts Building is a tobacco free environment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Applicants who are eligible to claim Veterans' Preference must specifically claim the preference on the employment application by completing the Veterans' Preference section and by furnishing supporting documentation by the close of the advertisement. DD Form 214, Certificate of Discharge or Separation from Active Duty, or other official documents (to include military discharge papers, or equivalent certification from the Department of Veterans' Affairs listing military status, dates of service, and discharge type) issued by the branch of service are required as verification of eligibility for Veterans' Preference. Additional information on Veterans' Preference is provided by the Florida Department of Veterans' Affairs.

This position requires participation in direct deposit.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location

JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32212

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.