GOVERNMENT OPERATIONS CONSULTANT II - 60040127

State of Florida; Tallahassee (FL); On-site; USD 54,000 - 57,000; Full time

Job summary

The Florida Department of Children and Families seeks a DCF Contract Monitor to oversee contract terms and performance for the Contract Oversight Unit in Jacksonville. The role requires office-based work Monday through Friday, with statewide travel and a valid driver's license.

Candidates should hold a Bachelor's degree and 1–3 years in health and human services, plus experience with contracts and MS Office tools such as SharePoint and SmartSheet.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1–3 years in health and human services at professional level.
• 1–3 years contract experience in health and human services.
• Proficient in MS Office and collaboration tools (SharePoint, ShareFile, SmartSheet).

Responsibilities

• Prepares, manages, and monitors contract oversight process.
• Reviews contracts, statutes, laws, rules, policies to identify compliance requirements.
• Assesses provider performance against contract requirements.
• Collects data from Department sources and prepares written reports.
• Conducts meetings with Department and provider staff.
• Maintains monitoring documentation per standards.
• Produces correspondence and reporting materials.
• Communicates findings and recommendations to stakeholders.
• Travels statewide as required.

Skills

Written & verbal communication

Research & analysis

Project coordination

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

Citrix ShareFile

SmartSheet

Job description

Requisition No: 886555
Agency: Children and Families
Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60040127
Pay Plan: Career Service
Position Number: 60040127
Salary: $54,000.00-$57,000.00 annually
Posting Closing Date: 11/20/2026

Total Compensation Estimator Tool

Job Title: DCF Contract Monitor - Jacksonville - Career Service Full Time – GOC II 60040127

Previous applicants need not re-apply.

Contract Oversight Unit (COU) Monitor

DCF Contract Oversight seeks to hire a contract monitor. The individual in this position is responsible for monitoring the administrative and programmatic terms and conditions of the Department's contracts. The position is a Government Operations Consultant II.

The individual selected for this position will work from the Jacksonville DCF office at 5920 Arlington Expressway. Employees in this position work from the office and do not telecommute. A Monday through Friday, 8-hour daily work schedule during typical business hours is required.

The position is eligible for generous State of Florida career service benefits. Please see the following web resource for more information about State of Florida benefits: www.mybenefits.myflorida.com.

To be considered, candidates must meet all the following minimum requirements.

• At least a bachelor's degree from a college or university with accreditation as recognized by the US Department of Education.
• At least one to three years full-time professional-level experience in health and human services.
• At least one to three years of professional-level experience in working with health and human services contracts.
• Working knowledge of computer software applications including Microsoft Office products. Must also have a working knowledge of SharePoint and Citrix ShareFile as well as a knowledge of SmartSheet.
• Resume and Cover Letter. If you do not submit a resume AND a cover letter, you will not be initially considered. Applicants are encouraged to submit original, tailored cover letters. Submissions that appear to be AI-generated or overly generic may be subject to additional review and could impact candidacy.

Salary will be $54,000.00 to $57,000.00 annually. Prior or current salary is not taken into consideration.

This position is part of the Contract Oversight function, which is responsible for monitoring the administrative terms and conditions of the Department's contracts. Contract monitoring is conducted in accordance with section 402.7305 and 402.7306, Florida Statutes, and Children and Families Operating Procedure 75-8.

Position Duties Include But Are Not Limited To

• Prepares, manages, and performs the contract monitoring process. Participates as a solo reviewer, or as a team leader or a team member as assigned by the unit manager.
• Researches and analyzes contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify compliance requirements and/or performance expectations that are applicable to contracted providers. Prepares monitoring tools and devises approaches to assess the performance and compliance of contracted providers.
• Reviews plans, reports, complex documents, records, and transactions to determine performance relative to compliance requirements. Conducts interviews and observes provider facilities as needed.
• Gathers and analyzes data and information from Department and provider sources, including Departmental automated systems.
• Compares requirements and provider performance and draws conclusions about the provider's implementation and performance of contract requirements.
• Conducts formal and informal meetings with Department and provider staff, including entrance and exit conferences.
• Completes, organizes, and maintains monitoring documentation in accordance with unit standards and record retention requirements.
• Gathers information from Department sources and incorporates necessary information into a written report.
• Prepares correspondence and reports that meet standards for content and style.

Cooperation, communication, and teamwork are necessary skills for this position. Candidates must be highly proficient in written and verbal communication, use of automated systems, and research and analysis.

Statewide travel is required, including overnight travel, potentially several times per year. Travel is scheduled in advance. A valid driver's license from your state of residency is required for this position, and your license must be maintained as a condition of employment. You must be willing to use a personal vehicle for work related travel if requested. You must be able to lift 20 pounds.

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No candidate may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through focal law enforcement agencies. Also, employees are subject to background re-screening at least every five years.

The Roberts Building is a tobacco free environment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.