OPERATIONS REVIEW SPECIALIST - 60073720 1

State-of-Florida; Orlando (FL); On-site; USD 43,000 - 52,000; Full time

Job summary

Department of Children and Families in Orlando, FL is seeking an administrative Hearing Officer to conduct hearings under the Administrative Procedures Act. The role requires 4+ years of hearing officer experience and a valid driver license.

The officer will administer oaths, develop the record, and issue decisions with thorough legal reasoning. The position involves travel as required and ensures fair, complete hearings in accordance with state and federal requirements.

Qualifications

• High school diploma and 4 or more years of experience as a Hearing Officer.
• Experience as a Hearing Officer utilizing the Uniform Rules of Administrative Procedure.
• Experience making eligibility determinations for applicants of public assistance.
• Valid Driver License.

Responsibilities

• Conduct the hearing following statutory guidelines.
• Administer oaths, establish the burden and standard of proof required of the parties at the hearing.
• Develop the record, rule on motions and the admissibility of evidence.
• Research, review, analyze and maintain up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies’ interpretation of such authorities.
• Monitor the agencies’ implementation of these authorities to determine the correctness of the action.
• Review hearing requests for jurisdiction, facilitate settlement negotiations, issue orders for prehearing conferences and discovery.
• Schedule the hearing, assuring all of the requirements of law have been met.
• Issue and rule on subpoena requests.
• Prepare a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts.

Skills

Writing

Effective communication

Understanding written sentences

Speaking

Problem identification

Information gathering

Listening

Education

High school diploma

Job description

Select how often (in days) to receive an alert:

Date: Oct 29, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886531

Agency: Children and Families

Working Title: Operations Review Specialist

Position Number:60073720

Salary: $47,500.18 annually

Driver’s License: Required

Hearing Officer (Operations Review Specialist)

Department of Children and Families

Open Competitive

What you will do:

This is an administrative Hearing Officer position that conducts administrative hearings related to the Department of Children & Families and Agency for Persons with Disabilities actions. The hearing officer must afford a fair and complete hearing and conduct the proceeding so that the record affirmatively shows that the hearing has met all requirements of the law. The hearing is a formal hearing under the Administrative Procedures Act, Chapter 120 F.S. and federal program requirements, as it often involves disputes of facts requiring specific evidentiary determinations.

How you will make an impact :

• Conduct the hearing following statutory guidelines.
• Administer oaths, establishes the burden and standard of proof required of the parties at the hearing.
• Develop the record, rule on motions and the admissibility of evidence.
• Research, review, analyze and maintain an up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies’ interpretation of such authorities.
• Monitor the agencies’ implementation of these authorities to determine the correctness of the action.
• Review hearing requests for jurisdiction, facilitate settlement negotiations, issue /orders for prehearing conferences and discovery.
• Schedule the hearing, assuring all of the requirements of law have been met.
• Issue and rule on subpoena requests.
• Prepare a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts. The decision must respond to proposed findings of fact and arguments submitted by each party.
• This position may travel as required.

Qualifications:

• High school diploma and 4 or more years of experience as a Hearing Officer (the years of experience can be equivalent to the degree).
• Experience as a Hearing Officer utilizing the Uniform Rules of Administrative Procedure.
• Experience making eligibility determinations for applicants of public assistance.
• Valid Driver License.

Knowledge, Skills, and Abilities:

• Writing
• Communicating effectively with others in writing as indicated by the needs of the audience
• Understanding written sentences and paragraphs in work related documents
• Speaking
• Talking to others to effectively convey information
• Problem Identification
• Identifying the nature of problems
• Information Gathering
• Knowing how to find information and identifying essential information
• Listening to what other people are saying and asking questions as appropriate

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

ORLANDO, FL, US, 32801 APOPKA, FL, US, 32703 APOPKA, FL, US, 32712 ORLANDO, FL, US, 32803 ORLANDO, FL, US, 32804 ORLANDO, FL, US, 32805 ORLANDO, FL, US, 32806 ORLANDO, FL, US, 32807 ORLANDO, FL, US, 32808 ORLANDO, FL, US, 32809 ORLANDO, FL, US, 32810 ORLANDO, FL, US, 32811 ORLANDO, FL, US, 32812 ORLANDO, FL, US, 32814 ORLANDO, FL, US, 32818 ORLANDO, FL, US, 32819 ORLANDO, FL, US, 32821 ORLANDO, FL, US, 32822 ORLANDO, FL, US, 32824 ORLANDO, FL, US, 32825 ORLANDO, FL, US, 32826 ORLANDO, FL, US, 32827 ORLANDO, FL, US, 32833 ORLANDO, FL, US, 32835 WINTER GARDEN, FL, US, 34787 WINTER PARK, FL, US, 32792

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.