We are seeking an experienced Google Workspace Administrator for a long-term contract opportunity in Forsyth, GA. This position will focus on administering and supporting Google Workspace, ChromeOS devices, and enterprise technology systems within a large, structured IT environment.
The ideal candidate will have hands-on experience with Google Admin Console, Chromebook management, user administration, endpoint security, and technical troubleshooting. Experience supporting Google Workspace for Education or educational technology environments is highly desirable.
Key Responsibilities
- Administer and maintain Google Workspace services, including Gmail, Calendar, Groups, Google Sites, and shared resources.
- Manage Google Admin Console and Chrome Management Console, including user accounts, device policies, security settings, and access permissions.
- Configure, deploy, maintain, and troubleshoot Chromebooks, ChromeOS devices, extensions, and applications.
- Monitor Google Workspace usage, storage, security, file sharing, system performance, and compliance.
- Implement and enforce endpoint security policies, content filtering, sign-in restrictions, and device configurations.
- Manage synchronization tools, monitoring schedules, activity logs, alerts, and reporting.
- Provide Tier 1–2 technical support for Google Workspace, ChromeOS, and related hardware, software, and connectivity issues.
- Troubleshoot Wi-Fi connectivity, device performance, application compatibility, and user access issues.
- Support web-based applications, learning management systems (LMS), and educational technology platforms.
- Maintain device inventory, technical documentation, troubleshooting procedures, and user support resources.
- Collaborate with internal IT teams to resolve technical issues and improve system reliability and user experience.
Required Qualifications
- 5+ years of experience in IT support, systems administration, or a related technical support position.
- Hands-on experience administering Google Workspace and managing ChromeOS devices.
- Proficiency with Google Admin Console, Chrome Management Console, and Google Workspace applications.
- Experience supporting users and administering technology in an enterprise environment.
- Experience supporting Apple/Mac devices and troubleshooting macOS-related issues.
- Understanding of network connectivity, Wi-Fi troubleshooting, device management, and endpoint security.
- Experience supporting web-based applications and learning management systems.
- Strong troubleshooting, documentation, communication, and customer service skills.
Preferred Qualifications
- Experience administering Google Workspace for Education.
- Previous IT support or systems administration experience within an educational or public-sector environment.
- Experience managing Chromebook deployments, device policies, and large-scale endpoint environments.
- Familiarity with Google Workspace security, compliance, reporting, and automation tools.