Evening IT Support & Google Workspace Admin

Datametica Solutions Pvt. Ltd.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Datametica Solutions Pvt. Ltd. seeks a hands-on IT Support & Google Workspace Administrator to handle end-user support, endpoint management and security tasks. You will troubleshoot issues, support high-volume tickets and work within SLAs.

Responsibilities include Windows device support, Google Workspace administration, IAM/SSO/MFA, basic GCP, AD/VPN, and Jira incident tracking. On-site role with some on‑call duties.

Qualifications

• Hands-on IT professional with end-user support and endpoint management experience.
• Proficient in Windows laptops/desktops, hardware and peripherals.
• Experience administering Google Workspace and related security features.

Responsibilities

• Provide hands-on support for Windows devices, hardware and peripherals.
• Administer Google Workspace including user accounts, Groups, Gmail and Drive.
• Manage Google Endpoint Management for multiple OS platforms.
• Handle IAM, SSO, MFA and access controls; support Active Directory and VPN.
• Assist with basic server issues, GCP IAM and Cloud Storage tasks.
• Maintain IT assets, onboarding/offboarding and incident tracking in Jira.
• Contribute to ISO/compliance evidence and IT security monitoring.

Skills

Windows OS

Hardware support

Communication

IAM, SSO, MFA

GCP basics

Linux/macOS basics

Jira/ITSM

Scripting/Automation

Active Directory

Tools

Google Workspace

Google Endpoint Management

Security centers and Vault

GCP IAM/Compute/VPC

End-user device management tools

Job description

Datametica Solutions Pvt. Ltd. seeks a hands-on IT Support & Google Workspace Administrator to handle end-user support, endpoint management and security tasks. You will troubleshoot issues, support high-volume tickets and work within SLAs.

Responsibilities include Windows device support, Google Workspace administration, IAM/SSO/MFA, basic GCP, AD/VPN, and Jira incident tracking. On-site role with some on‑call duties.