Golf Shop Guest Experience Specialist

Make Golf Your Career; Fountain Hills (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Job summary

The Make Golf Your Career golf shop at Fountain Hills is seeking a club attendant to greet customers, process tee-time reservations, and handle merchandise sales. You will ensure accurate cash and card transactions and maintain a clean shop environment.

Ideal candidates have a high school diploma, retail or guest-service experience, strong English communication, and basic computer skills. Golf knowledge is a plus.

Qualifications

• High school diploma or equivalent required; prior retail experience preferred.
• Strong customer service and communication skills are essential.
• Basic computer and typing skills; familiarity with POS systems is helpful.
• Fluency in English (written and spoken) and attention to detail expected.
• Golf knowledge or guest-service experience is a plus.

Responsibilities

• Greet all customers in a warm, friendly manner and answer questions.
• Process tee-time reservations and collect golf fees; proactively sell merchandise.
• Account for cash and credit card transactions accurately.
• Maintain cleanliness and presentation of the golf shop daily.
• Assist in the snack bar and ensure proper equipment checkout when needed.
• Guide course ambassadors and promote proper golf etiquette.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Interpersonal skills

Fluent English

Typing

Basic computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

POS systems

Job description

The Make Golf Your Career golf shop at Fountain Hills is seeking a club attendant to greet customers, process tee-time reservations, and handle merchandise sales. You will ensure accurate cash and card transactions and maintain a clean shop environment.

Ideal candidates have a high school diploma, retail or guest-service experience, strong English communication, and basic computer skills. Golf knowledge is a plus.