Golf Shop Concierge & Merch Specialist

Temple Hills Country Club; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Temple Hills Country Club is seeking a Golf Shop Attendant to promote the game, assist members and guests, and maintain an organized pro-shop. The role focuses on exceptional customer service, merchandise assistance, and accurate transaction handling in a daily shop environment.

The position requires familiarity with golf merchandise, strong interpersonal skills, and the ability to work a flexible schedule including weekends and holidays.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or retail with golf knowledge.
• Strong interpersonal and communication skills.
• Ability to lift up to 100 lbs and work outdoors in heat.

Responsibilities

• Welcome golfers in the pro-shop and process charges at the register.
• Check in players before their round and handle tee-time bookings by phone or in person.
• Maintain the shop’s presentation, organize inventory, and process returns/credits.
• Assist with course operations and support outside services as needed.
• Provide excellent customer service and uphold club policies and safety practices.

Skills

Customer service

Retail experience

Golf operations knowledge

POS systems

Cash handling

Teamwork

Communication skills

Inventory management

Adaptability

Education

High School Diploma

GED

Tools

POS systems

Cash handling procedures

Job description

Temple Hills Country Club is seeking a Golf Shop Attendant to promote the game, assist members and guests, and maintain an organized pro-shop. The role focuses on exceptional customer service, merchandise assistance, and accurate transaction handling in a daily shop environment.

The position requires familiarity with golf merchandise, strong interpersonal skills, and the ability to work a flexible schedule including weekends and holidays.