Pro Shop Concierge — Golf Gear & Member Service

Ardea Country Club; Florida; On-site; USD 29,000 - 42,000; Full time

Job summary

Ardea Country Club is seeking a friendly Golf Shop Attendant to promote the game and provide top-tier service to members and guests. You will assist customers with merchandise, process transactions, and answer questions about club services and events.

The role emphasizes teamwork, strong interpersonal skills, and reliability, with responsibilities spanning inventory, tee-time bookings, and daily operations to support a seamless, welcoming pro-shop experience.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service or retail with knowledge of golf operations and etiquette.
• Strong interpersonal and communication skills; able to engage with members and guests.
• Organizational skills and attention to detail to maintain shop presentation and inventory.
• Ability to work independently and as part of a team with a proactive attitude.
• Knowledge of golf merchandise, apparel, and equipment.
• Familiarity with POS systems and basic cash handling procedures.
• Ability to meet physical requirements including standing, walking, climbing, squatting, reaching, pushing/pulling, twisting/bending, and lifting up to 100 lbs.
• Availability to work additional hours, including weekends and holidays.

Responsibilities

• Welcome golfers and accurately process charges at the register.
• Check in all players before their round.
• Manage tee-time bookings in person and over the phone.
• Maintain a calm, courteous demeanor to provide a superior customer experience.
• Oversee inventory by checking in merchandise, organizing displays, and restocking.
• Assist with course operations and support outside services as needed.
• Provide operational support to pro-shop leadership and coordinators.
• Follow all club policies and safety practices; participate in daily briefings.

Skills

Customer service

Retail experience

Golf knowledge

Interpersonal communication

Teamwork

Organization

Cash handling

POS systems

Education

High school diploma

Tools

POS systems

Job description

Ardea Country Club is seeking a friendly Golf Shop Attendant to promote the game and provide top-tier service to members and guests. You will assist customers with merchandise, process transactions, and answer questions about club services and events.

The role emphasizes teamwork, strong interpersonal skills, and reliability, with responsibilities spanning inventory, tee-time bookings, and daily operations to support a seamless, welcoming pro-shop experience.