Golf Shop Concierge — Member Experience & Service

Cherokee-Town-; Sandy Springs (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer match up to 5%

Paid time off

Holiday Pay

Holiday Bonus

Free meals while on duty

Free parking

Uniform provided

Job summary

Cherokee Town & Country Club is seeking a full-time Golf Shop Attendant to warmly welcome members and guests while supporting daily golf shop operations. You will register play, handle charges, and assist with inquiries, transactions, and merchandising with a focus on service excellence.

The role requires strong hospitality skills, attention to detail, and the ability to work independently or as part of a team in a private club setting. Benefits include health, retirement, and staff perks.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, retail, golf, hospitality, or another member-facing environment.
• Strong hospitality and interpersonal skills.
• Professional verbal communication and demeanor.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.

Responsibilities

• Greet all members and guests in a friendly and professional manner.
• Support daily operations at the Golf Shop counter.
• Register member and guest play and accurately enter related charges.
• Answer Golf Shop calls and assist with questions about services, events, and general Golf operations.
• Handle sales transactions including cash, credit card, and member charges.
• Assist the Director of Retail and Merchandisers with daily golf shop responsibilities.
• Ensure the Golf Shop is consistently well-stocked by filling in golf balls, gloves, tees, etc.
• Provide administrative and operational support to the Director of Golf as needed.
• Provide a high level of customer service and sales support throughout the Golf Shop.
• Help ensure the Golf Shop remains organized, professional, and member-ready.
• Assist wherever needed to support the Golf operation and overall member experience.

Skills

Customer service

Hospitality

Interpersonal skills

Organizational skills

Time management

Attention to detail

Professional communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

Cherokee Town & Country Club is seeking a full-time Golf Shop Attendant to warmly welcome members and guests while supporting daily golf shop operations. You will register play, handle charges, and assist with inquiries, transactions, and merchandising with a focus on service excellence.

The role requires strong hospitality skills, attention to detail, and the ability to work independently or as part of a team in a private club setting. Benefits include health, retirement, and staff perks.