Golf Shop Associate — Guest Experience

Troon; Hawaii; On-site; USD 22,000 - 29,000; Full time

Job summary

Volcano Golf Course, part of Troon, is seeking a Golf Shop Attendant in Volcano, HI. You will support the golf shop operations, assist the golf professional staff, and provide friendly, efficient service to guests.

Responsibilities include processing reservations, handling check-in, merchandising, and cash handling in the POS system. Working at Troon's property offers growth within a global hospitality leader.

Qualifications

• Must have a friendly and positive personality.
• Must have strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be able to multitask and be self-directed.
• Must be dependable, reliable, flexible, and have a strong work ethic.
• Must be able to obtain a PIC liquor card.
• Customer service experience preferred.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Provide information about events, specials, etc. to guests.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees (and other revenue) from guests and process in the POS system as trained.
• Issues receipts for guest purchases.
• Answer the phone and take messages for staff or guests.
• Assist in packing and unpacking inventory and golf operations supplies.
• Assist in reconciliation of cash and accounts receivable charges to daily register at close.
• Assist with inventory as directed.
• Assist with cart setup and cleanliness, ready carts for next guests.
• Perform related duties as assigned by supervisor or manager.

Skills

Friendly personality

Communication skills

Basic computer skills

Multitasking

Dependable

PIC liquor card

Customer service experience

Golf knowledge

Job description

Volcano Golf Course, part of Troon, is seeking a Golf Shop Attendant in Volcano, HI. You will support the golf shop operations, assist the golf professional staff, and provide friendly, efficient service to guests.

Responsibilities include processing reservations, handling check-in, merchandising, and cash handling in the POS system. Working at Troon's property offers growth within a global hospitality leader.