Golf Shop Merchandiser & Guest Experience Lead

Troon; Lahaina (HI); On-site; USD 25,003 - 35,610; Full time

Job summary

Troon is seeking a full-time Retail Merchandise Associate at Kapalua Golf in Lahaina, HI. This role involves supporting golf retail operations by collaborating on merchandising, inventory management, and delivering excellent guest service. The ideal candidate will ensure a welcoming shopping environment and uphold retail standards while assisting with daily operations. A high school diploma or GED is required, along with strong retail service understanding and guest service skills. The position offers an engaging work environment with opportunities for growth.

Qualifications

• Strong understanding of retail service standards and daily golf shop operations.
• Knowledge of merchandising practices, inventory procedures, and product presentation.
• Basic knowledge of the game of golf preferred.

Responsibilities

• Open and operate the golf shop following established procedures.
• Support loss prevention by staying aware of guest activity in the shop.
• Assist with special product design needs when needed.

Skills

Retail service standards

Merchandising practices

Guest service skills

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Troon is seeking a full-time Retail Merchandise Associate at Kapalua Golf in Lahaina, HI. This role involves supporting golf retail operations by collaborating on merchandising, inventory management, and delivering excellent guest service. The ideal candidate will ensure a welcoming shopping environment and uphold retail standards while assisting with daily operations. A high school diploma or GED is required, along with strong retail service understanding and guest service skills. The position offers an engaging work environment with opportunities for growth.