Golf Shop Attendant: Guest Services & Merch Pro

Troon; Volcano (HI); On-site; USD 22,000 - 29,000; Full time

Job summary

Troon is seeking a Golf Shop Attendant at Volcano Golf Course in Volcano, HI. You will assist the golf professional staff with shop operations, merchandise, reservations, check-ins, and guest services in a fast-paced hospitality setting.

Starting pay is $18.43 per hour. The role requires friendly, customer-focused service, basic computer skills, and the ability to multitask. Prior golf knowledge is a plus and a PIC liquor card may be required.

Qualifications

• Friendly personality.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Able to multitask and be self-directed.
• Dependable, reliable, flexible and with a strong work ethic.
• Ability to obtain a PIC liquor card.
• Customer service experience preferred.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Provide information about events, specials, etc. to guests.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees from guests and process in the POS system.
• Issue receipts for guest purchases.
• Answer the phone and take messages for staff or guests.
• Assist in packing/unpacking inventory and golf operations supplies.
• Assist in cash reconciliation and day-end close.
• Assist with cart setup and cleanliness, ready carts for next guests.
• Perform other duties as assigned by supervisor or manager.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Dependable

Liquor PIC card

Golf knowledge

Tools

POS system

Job description

Troon is seeking a Golf Shop Attendant at Volcano Golf Course in Volcano, HI. You will assist the golf professional staff with shop operations, merchandise, reservations, check-ins, and guest services in a fast-paced hospitality setting.

Starting pay is $18.43 per hour. The role requires friendly, customer-focused service, basic computer skills, and the ability to multitask. Prior golf knowledge is a plus and a PIC liquor card may be required.