Golf Shop Attendant

Troon; Volcano (HI); On-site; USD 22,000 - 29,000; Full time

Job summary

Troon is seeking a Golf Shop Attendant at Volcano Golf Course in Volcano, HI. You will assist the golf professional staff with shop operations, merchandise, reservations, check-ins, and guest services in a fast-paced hospitality setting.

Starting pay is $18.43 per hour. The role requires friendly, customer-focused service, basic computer skills, and the ability to multitask. Prior golf knowledge is a plus and a PIC liquor card may be required.

Qualifications

• Friendly personality.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Able to multitask and be self-directed.
• Dependable, reliable, flexible and with a strong work ethic.
• Ability to obtain a PIC liquor card.
• Customer service experience preferred.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Provide information about events, specials, etc. to guests.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees from guests and process in the POS system.
• Issue receipts for guest purchases.
• Answer the phone and take messages for staff or guests.
• Assist in packing/unpacking inventory and golf operations supplies.
• Assist in cash reconciliation and day-end close.
• Assist with cart setup and cleanliness, ready carts for next guests.
• Perform other duties as assigned by supervisor or manager.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Dependable

Liquor PIC card

Golf knowledge

Tools

POS system

Job description

Volcano Golf Course, located in Volcano, HI, is pleased to announce an excellent career opportunity for a Golf Shop Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Pay: $18.43 per hour

Qualifications, Experience and Skill Requirements:

• Must have a friendly and positive personality
• Must have strong communication and interpersonal skills
• Must have basic computer skills
• Must be able to multitask and be self-directed
• Must be dependable, reliable, flexible, and have a strong work ethic
• Must be able to obtain a PIC liquor card
• Customer service experience preferred
• Knowledge about the game of golf preferred

Position Responsibilities:

• Process customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Provides information about events, specials, etc. to guests
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Issues receipts for guest purchases
• Answers the phone and takes messages for staff or guests
• Assists in packing and unpacking inventory and golf operations supplies
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Assists with inventory as directed
• Assists with cart set up and cleanliness, ready carts for next guests during the day
• Perform related duties as assigned by supervisor or manager

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.