Guest Service Attendant

Troon; Koloa (HI); On-site; USD 19,000 - 25,000; Part time

Job summary

Kiahuna Golf Club, part of Troon, seeks a part-time Guest Service Attendant to support golfers before and after rounds, manage golf carts, and contribute to a fast-paced, hospitality-focused team. Join a property that values guest service, reliability, and teamwork to ensure a smooth golfing experience.

Responsibilities include cart setup and maintenance, range duties, and assisting with events while upholding course rules and standards.

Qualifications

• Strong customer/guest orientation
• Excellent communication and interpersonal skills
• Dependable and friendly with the public
• Ability to learn and enforce course policies
• Current Driver’s License required

Responsibilities

• Maintain a professional appearance
• Bring carts from the cart barn in the morning and return carts at day’s end
• Clean, fuel, and check carts after each use
• Ensure carts are available for player use at all times
• Receive and communicate complaints to management
• Assist with golf tournaments and front-desk tasks
• Support course policies and range operations
• Attend to driving range and marshalling duties

Skills

Customer service

Communication

Dependable

Friendly demeanor

Golf knowledge

Driver's license

Job description

Kiahuna Golf Club, located in Koloa, HI, is pleased to announce an excellent career opportunity for a part‑time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality‑focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Position Summary:

As a key member of the property’s golf operations team, the Guest Service Attendant team reports to the Proshop Manager or Assistant Golf Pro and attends to the golfers prior to tee off and after golf round is completed, golf cart fleet, driving range and marshalling as needed.

Qualifications, Knowledge and Skill Requirements:

• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Must have friendly personality and enjoy working with the public
• Working knowledge of the rules of golf is preferred
• Ability to learn and enforce course policies, rules, and regulations
• Ability to follow verbal and written instructions
• Ability to use equipment and tools properly and safely
• Current Driver’s License

Responsibilities:

• Maintain a professional appearance
• Bringing carts from the cart barn in the morning and returning carts to the cart barn at the end of the day
• Cleaning, fueling, and checking carts after each use
• Clean and maintain cart barn
• Ensure the carts are available for player use at all times
• Receive and communicate complaints to the General Manager/Proshop Manager
• Work closely with Pro Shop staff to prepare for and conduct golf tournaments
• Implement and support all course policies and programs as communicated by management
• Attends to the driving range area (maintaining the tee area as well as picking the range) as needed
• Marshaling the course as assigned by supervisor or manager
• Perform other duties as assigned by supervisor or manager

Working Conditions:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
• The employee must be able to lift and/or move up to 30lbs occasionally
• The employee will occasionally be required to sit, stoop, kneel, crouch, twist or crawl
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
• Exposure to pollens and dust
• Noise level is moderately quiet
• Work weekends and holidays and work extended hours during golf and holiday season

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.