Golf Shop Assistant

Troon; Town of Thompson (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Flexible hours

Retail Discounts

Playing Privileges

Job summary

Troon’s Monster Golf Club in Kiamesha Lake, NY, seeks a Golf Shop Assistant to help manage daily pro shop operations and guest check-in/out. You’ll keep the shop neat, assist with inventory, and support merchandising with a friendly, guest‑focused approach.

This part-time seasonal role offers flexible hours, retail discounts, and playing privileges. A positive attitude, strong communication, and guest service focus are essential for success.

Qualifications

• Exceptional customer service record with experience in retail preferred.
• Must be well organized and be able to work under pressure
• Excellent Verbal and Written communication
• Basic knowledge of golf preferred but not required

Responsibilities

• Create a welcoming customer service-oriented atmosphere that promotes the Monster Golf Club and exceeds guest needs.
• Provide the highest level of customer service with a positive attitude
• Maintain a clean and professional retail shop including visual displays and mannequins
• Assist with receiving of retail goods and adhere to Troon retail policies
• Keep golf shop counter and storage areas clean and organized for efficiency
• Restock traffic and gift items as well as other stock items
• Assist with developing and implementing promotional plans for the golf shop
• Coordinate with other departments to ensure seamless check-in processes
• Perform opening/closing duties per Monster GC policies and procedures
• Assist with coordinating the club shuttle service
• Maintain regular and reliable attendance

Skills

Customer service

Organizational skills

Communication skills

Golf knowledge

Job description

The Monster, located in Kiamesha Lake, NY, is pleased to announce an excellent career opportunity for a Golf Shop Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

Pay Rate: $19 an hour
The Golf Shop Assistant will assist with the day-to-day operation of the pro shop. This includes the following but is not limited to maintaining the pro shop appearance, assisting with physical inventory, and accurately checking customers in/out. Because of the emphasis placed on customer service and merchandising; a friendly attitude and exceptional people skills will be a priority for the position. Monster Golf Club is attached to Resorts World Catskills and will be open from April through October. This opportunity is part-time and seasonal

Essential Job Duties and Responsibilities:

• Create a welcoming customer service-oriented atmosphere that promotes the Monster Golf
• Club as well as exceeding the needs of guests.
• Provide the highest level of customer service with a positive attitude
• Maintaining a clean and professional retail shop which includes arranging visual displays and mannequins
• Assist with receiving of retail goods in accordance with Troon retail policies and procedures
• Ensure that the golf shop counter and storage areas are kept clean and neat to maximize efficiency.
• Responsible for re-stocking traffic and gift items as well as other stock items.
• Assist with developing and implementing promotional plans for the golf shop.
• Incorporate safe and efficient practices in job performance while upholding Troon hospitality standards
• Communicate with other departments to ensure a seamless check-in process
• Performing opening/ closing duties in accordance with Monster GC policies and procedures.
• Assist with coordinating the clubs shuttle service
• Regular and reliable attendance.
• Performs other duties as required.

Requirements and other Qualifications

• Exceptional customer service record with experience in retail preferred.
• Must be well organized and be able to work under pressure
• Excellent Verbal and Written communication
• Basic knowledge of golf preferred but not required

Compensation and Benefits

• Flexible hours
• Retail Discounts
• Playing Privileges

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.