Golf & Shooting Simulator Host & Tech Guide

M1 Concourse LLC; Pontiac (MI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Employee discounts

Job summary

The X Center Golf & Shooting Simulator Operator at M1 Concourse delivers a premium, safe sports-simulation experience for guests, managing simulator bay operations, guest orientation, equipment distribution, and software configuration while upholding hospitality and operational excellence.

This role acts as both host and technical specialist, guiding first-time users, troubleshooting software or hardware issues, maintaining equipment and venues, and supporting Sim Racing during slower

Qualifications

• Prior hospitality or guest-service experience preferred.

Responsibilities

• Assigns guests to simulator bays and manages reservations and bay utilization.
• Assists with private events, corporate outings, leagues, tournaments and hospitality experiences.
• Cleans and sanitizes simulator equipment and guest-contact areas after each session.
• Explains game rules, scoring, equipment operation and simulator functionality.
• Troubleshoots software issues, hardware concerns and peripheral device malfunctions.
• Welcomes guests and provides orientation regarding simulator operation and safety requirements.

Job description

The X Center Golf & Shooting Simulator Operator at M1 Concourse delivers a premium, safe sports-simulation experience for guests, managing simulator bay operations, guest orientation, equipment distribution, and software configuration while upholding hospitality and operational excellence.

This role acts as both host and technical specialist, guiding first-time users, troubleshooting software or hardware issues, maintaining equipment and venues, and supporting Sim Racing during slower