Golf Retail Lead: Team Builder & Customer Champion

Dick's Sporting Goods; Myrtle Beach (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

DICK'S Sporting Goods in Myrtle Beach is seeking a Store Lead to drive brand standards and lead a high-performing team. Under the guidance of the Assistant Store Manager and Store Manager, you will be the in-store expert, delivering outstanding service and directing teammates to execute daily tasks and store events.

You will train teammates, coach with empathy, and uphold safety and loss-prevention policies while building an inclusive, welcoming environment for customers and colleagues alike.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Golf experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
• Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
• Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
• Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.).
• Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience.
• Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Customer experience

Job description

DICK'S Sporting Goods in Myrtle Beach is seeking a Store Lead to drive brand standards and lead a high-performing team. Under the guidance of the Assistant Store Manager and Store Manager, you will be the in-store expert, delivering outstanding service and directing teammates to execute daily tasks and store events.

You will train teammates, coach with empathy, and uphold safety and loss-prevention policies while building an inclusive, welcoming environment for customers and colleagues alike.