Golf Pro Apprentice

Marriott Ownership Resorts, Inc.; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free On-Site Parking

Free Fitness Center use

Free Golf

Discounted meals

Monthly associate recognition

Job summary

Marriott Vacations Worldwide is hiring for a Golf Shop Associate. The role involves assisting guests with golf-related services, promoting shop merchandise, handling tee times, and managing cash and reports.

Responsibilities include maintaining clean golf shop areas, coordinating with starters and grounds staff, and teaching golf lessons in line with PGA/LPGA and Marriott standards. Flexible schedule required, with opportunities in a dynamic resort setting.

Qualifications

• No formal qualifications stated in the ad.

Responsibilities

• Respond to guest requests for special arrangements or services by making arrangements or identifying providers.
• Answer golfer questions about course.
• Promote and sell golf shop merchandise to customers.
• Open/close golf shop daily.
• Collect all golf-related fees from registered golfers.
• Count, prepare, and deposit cash.
• Run closing reports off the registers.
• Schedule tee times for golfers.
• Communicate with the starter, golf services, and golf grounds regarding tee sheet changes.
• Maintain cleanliness of golf-related areas.
• Total tee sheet and ensure accuracy of daily totals.
• Stock, tag, and display merchandise on golf shop floor; restock to proper level.
• Notify manager of important issues as necessary.
• Teach individual and group golf lessons per PGA/LPGA and Marriott standards.
• Follow all company policies; welcome guests; communicate professionally.
• Develop positive working relationships; support team; listen to concerns.
• Enter and locate information using POS systems.
• Operate to move items weighing up to 10 pounds.
• Be available for evenings, weekends, and holidays.

Job description

Hourly Rate: $18.95

JOB SUMMARY

• Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
• Answer golfer questions about course.
• Promote and sell golf shop merchandise to customers.
• Open/close golf shop daily.
• Collect all golf-related fees from registered golfers.
• Count, prepare, and deposit cash.
• Run closing reports off the registers.
• Schedule tee times for golfers.
• Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet.
• Maintain cleanliness of golf-related areas (e.g., golf shop, hallways, locker rooms, common areas).
• Total tee sheet and ensure accuracy of daily totals.
• Stock, tag, and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level.
• Notify manager/supervisor of any important issues as necessary.
• Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.

CORE WORK ACTIVITIES

• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Enter and locate information using computers and/or Point of Sale (POS) systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

SITE PERKS

• Free On-Site Parking
• Free Fitness Center use
• Free Golf
• Discounted meals, complimentary soft drinks
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Company branded winter coat, uniforms and work shoe stipend provided
• Monthly phone stipend

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED. Creating vacations that move you.

• 20,000+ Associates worldwide
• Vacation Ownership 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score
• Exchange & Third-Party Management
• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members