Golf Operations Lead - Outside Services

Monarch Country Club; Palm City (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Monarch Country Club is seeking an Outside Services Supervisor to oversee the outside services team, ensure exceptional service for members and guests, and uphold golf operation standards. The role includes cart management, bag handling, and practice area setup, with leadership responsibilities and a focus on professionalism.

You will provide training and mentorship, promote safety, and collaborate with range attendants and other staff to deliver a seamless, high-quality golf experience in an

Qualifications

• Must have strong communication with members, guests, and staff.
• Solid knowledge of golf etiquette, rules and practices.
• Positive attitude and commitment to outstanding service.
• Attention to detail and reliability.
• Ability to work outdoors in extreme heat/cold and humidity.
• Ability to lift up to 100 lbs. as needed.

Responsibilities

• Supervise Outside Services team: staffing, scheduling and training.
• Monitor time reporting for accuracy and policy compliance.
• Assist golfers with bag loading, club cleaning, and play preparation.
• Oversee cleanliness and organization of outside service areas including carts and practice facilities.
• Address maintenance needs to ensure readiness of equipment and areas.
• Collaborate with range attendants, marshals, starters and other staff for smooth service.
• Ensure pro shop, practice areas, and cart staging zones are tidy and organized.
• Monitor daily assignments and workspace organization; assist as needed.

Skills

Team leadership

Customer service

Communication

Golf knowledge

Etiquette

Safety awareness

Training

Education

High school diploma or GED

Job description

Monarch Country Club is seeking an Outside Services Supervisor to oversee the outside services team, ensure exceptional service for members and guests, and uphold golf operation standards. The role includes cart management, bag handling, and practice area setup, with leadership responsibilities and a focus on professionalism.

You will provide training and mentorship, promote safety, and collaborate with range attendants and other staff to deliver a seamless, high-quality golf experience in an