Golf Member Services Associate

YMCA of South Hampton Roads; Virginia Beach, Northern (VA, KY); Hybrid; USD 18,000 - 19,000; Full time

Job summary

The Golf Member Associate at YMCA of South Hampton Roads will operate the service desk, handle memberships and greens fees, and assist with class registrations and merchandise sales. This role focuses on delivering exceptional customer service and maintaining a welcoming club environment.

We seek individuals with prior customer service experience, strong communication and multitasking abilities, and a willingness to help guests enjoy golf. Some light cleaning and flexible hours may be required.

Qualifications

• Previous experience is a customer service setting.
• Strong customer service skills.
• Display of maturity, dependability, and trust.
• Strong communication and phone skills.
• Ability to multi-task.
• Basic sales experience preferred, but not required.

Responsibilities

• Operation of an efficient, clean, and safe service desk and facility.
• Basic point-of sale register functions for merchandise, class registration, memberships, greens fees, range balls, and special events.
• Ensuring friendly, courteous, and efficient service to all guests.
• Communicating in a friendly and informative manner with guests both on the phone and in person.
• Selling memberships and registering members for classes and various programs.
• Providing information on programs, memberships, events, pricing, registration, etc.
• Assisting with merchandise display and inventory.
• Representing the organization through positive attitude and demonstrating a passion to help others enjoy the game of golf.

Skills

Customer service experience

Strong customer service skills

Maturity & dependability

Strong communication & phone skills

Multitasking

Sales experience (preferred)

Job description

The Golf Member Associate at YMCA of South Hampton Roads will operate the service desk, handle memberships and greens fees, and assist with class registrations and merchandise sales. This role focuses on delivering exceptional customer service and maintaining a welcoming club environment.

We seek individuals with prior customer service experience, strong communication and multitasking abilities, and a willingness to help guests enjoy golf. Some light cleaning and flexible hours may be required.