Golf Guest Services Attendant | Part-time

Hyatt Regency; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free Hyatt room nights

Discounted room nights

Free parking

Paid time off

401(k) with company match

Tuition reimbursement

Job summary

Hyatt Regency Lost Pines Resort and Spa is seeking a Golf Guest Services Attendant to create an exceptional golf experience for guests and members. You will be the first and last point of contact in golf operations, requiring impeccable service, professional appearance, and keen guest recognition.

You will also assist with equipment movement, cleaning, and storage, maintain the Cart Barn and surrounding areas, and help optimize play on the course while delivering service across parking, staging,

Qualifications

• Valid driver's license with clean driving record.
• Excellent verbal communication skills.
• Open and flexible schedule including mornings, afternoons, evenings, weekends and holidays.
• Able to lift 25 pounds and stand for 8–10 hours.
• Comfortable working outdoors in varied weather conditions.
• Knowledge of golf is a plus.

Responsibilities

• Learn procedures and golf industry terminology.
• Assist guests with movement, cleaning, and storage of golf equipment.
• Maintain Cart Barn and related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service in parking, staging area, and driving range.

Skills

Verbal communication

Flexible schedule

Physical strength

Stamina

Outdoor work

Golf knowledge

Job description

Organization- Hyatt Regency Lost Pines Resort and Spa

Summary

The Golf Guest Services Attendant is pivotal in crafting an exceptional golf experience for our esteemed guests and members. As the initial and final point of contact within our golf operations, this role demands impeccable personalized service and name recognition, ensuring an unparalleled golfing journey. Additionally, the upkeep of carts, the bag drop, staging areas, practice zones, and surrounding grounds must meet the highest standards of cleanliness.

Key Responsibilities

• Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
• Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
• Maintain the Cart Barn and all related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.

This position reports to the Assistant Golf Professional.

BENEFITS

We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Paid Time Off – Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee shift meals – in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A valid driver’s license is required with a clean driving record.
• Refined verbal communication skills are required.
• Must have an open and flexible schedule that includes: early morning, afternoon, evening, weekend and holiday shifts.
• Must be able to lift 25 pounds
• Must be comfortable standing for the majority of an 8-10 hour shift.
• Must be comfortable working outdoors in a variety of weather conditions including hot, humid, cold, windy and raining.
• Knowledgeable or an understanding of the game of golf a plus