Golf Guest Services Attendant

Hyatt Regency Lost Pines Resort and Spa; Town of Texas (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free Hyatt room nights

Discounted room nights

Free parking

Paid time off

401(k) with company match

Employee assistance

Tuition reimbursement

Career growth

Job summary

The Hyatt Regency Lost Pines Resort and Spa is seeking a Golf Guest Services Attendant to deliver personalized service to guests and members, serving as the first and last point of contact on the golf operations team.

You will assist with transporting, cleaning, and storing golf equipment, while maintaining the Cart Barn and practice areas to the highest standards. You will also aid with course play, parking, and range operations, reporting to the Assistant Golf Professional.

Qualifications

• A valid driver’s license with a clean driving record.
• Refined verbal communication skills.
• Open and flexible schedule including: early morning, afternoon, evening, weekend and holiday shifts.
• Able to lift up to 25 pounds.
• Comfortable standing for long shifts outdoors in varying weather.
• Knowledge of golf is a plus.

Responsibilities

• Assist guests with movement, cleaning, and storage of golf equipment upon arrival and departure.
• Maintain the Cart Barn and related work areas in pristine condition.
• Provide exceptional service in the parking lot, staging area, and driving range.
• Facilitate and optimize play on the golf course.
• Support guest and member experience from arrival to departure; uphold highest standards of cleanliness.

Skills

Verbal communication

Driver's license

Flexible schedule

Physical stamina

Job description

Description

The Golf Guest Services Attendant is pivotal in crafting an exceptional golf experience for our esteemed guests and members. As the initial and final point of contact within our golf operations, this role demands impeccable personalized service and name recognition, ensuring an unparalleled golfing journey. Additionally, the upkeep of carts, the bag drop, staging areas, practice zones, and surrounding grounds must meet the highest standards of cleanliness.

Key Responsibilities:

• Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
• Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
• Maintain the Cart Barn and all related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.

This position reports to the Assistant Golf Professional.

BENEFITS | We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

• Free Hyatt Room Nights - atHyatt Hotels around the world for full-time & part-time colleagues

• Discounted Room Nights– for you, your friends and your family!

• Free Parking– convenient and cost-free parking for all our associates

• Paid Time Off– Take the time you need to recharge and stay healthy

• Financial Perks -401(k)w/company match &discounted employee stockpurchase plan

• Employee Assistance– 24/7 emotional support, legal guidance, personal & financial resources

• Employee shift meals – in our cafeteria for full-time, part-time and on-call colleagues

• Tuition Reimbursement:Further your education with our support.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

• A valid driver’s license is required with a clean driving record.
• Refined verbal communication skills are required.
• Must have an open and flexible schedule that includes: early morning, afternoon, evening, weekend and holiday shifts.
• Must be able to lift 25 pounds
• Must be comfortable standing for the majority of an 8-10 hour shift.
• Must be comfortable working outdoors in a variety of weather conditions including hot, humid, cold, windy and raining.
• Knowledgeable or an understanding of the game of golf a plus

Source: Hospitality Online