Golf Course Marshal: Rules, Etiquette & Guest Service

Indian Wells Country Club; Indio (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Make Golf Your Career is seeking a Marshall to provide exceptional professionalism and customer service on the course. You will enforce golf etiquette and play with courtesy while maintaining a smooth pace of play and a positive overall experience for all players.

Reports to the Head Golf Professional and works primarily outdoors, including weekends and holidays as required. The role emphasizes attention to rules, safety, and teamwork with golf operations staff.

Qualifications

• Experience in a similar role or extensive knowledge of golf preferred.
• Ability to walk long distances and carry heavy bags (up to 75 lbs.) for extended periods.
• Strong communication skills with members, guests, and staff.
• Excellent knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to outstanding service.
• High attention to detail and reliability.
• Primarily outdoors with exposure to extreme temperatures and humidity.

Responsibilities

• Assist members and guests by offering advice on golf course etiquette, assisting with lost balls, and providing rides upon request.
• Inform members and guests about club offerings, features, events, and golf shop specials.
• Ensure presence on the course as scheduled, coordinating with starters or other golf operations staff to report incidents.
• Consistently enforce club rules related to the golf course, ensuring a smooth experience for all players.
• Address rule violations professionally, maintaining a courteous demeanor.
• Repair ball marks, fill divots with topsoil, pick up loose items on the course, and ensure cart guidance ropes are straightened.
• Collaborate with other golf operations staff to ensure smooth service for members and guests.
• Keep daily duties in assigned areas up to club standards, keep course tidy, and restock supplies.

Skills

Communication

Customer service

Golf etiquette knowledge

Attention to detail

Reliability

Flexibility

Endurance

Job description

Make Golf Your Career is seeking a Marshall to provide exceptional professionalism and customer service on the course. You will enforce golf etiquette and play with courtesy while maintaining a smooth pace of play and a positive overall experience for all players.

Reports to the Head Golf Professional and works primarily outdoors, including weekends and holidays as required. The role emphasizes attention to rules, safety, and teamwork with golf operations staff.