Golf Club Tech & Fitting Specialist

DICK'S Sporting Goods, Inc.; Mobile (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods in Mobile, AL is seeking a teammate to support golf operations in-store. You will perform golf club repairs, assist customers with fitting and product recommendations, and help manage repair workflows to meet turnaround times.

The role emphasizes high customer service, adherence to store standards, and teamwork across the floor. You will maintain equipment, organize orders, and participate in safety and loss-prevention procedures while delivering an exceptional shopping

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up to 35 lbs. occasionally.
• Ability to work extended periods standing or walking.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Physical stamina

Customer service

Attention to detail

Tools

Club fitting equipment

Repair tools

Job description

DICK’S Sporting Goods in Mobile, AL is seeking a teammate to support golf operations in-store. You will perform golf club repairs, assist customers with fitting and product recommendations, and help manage repair workflows to meet turnaround times.

The role emphasizes high customer service, adherence to store standards, and teamwork across the floor. You will maintain equipment, organize orders, and participate in safety and loss-prevention procedures while delivering an exceptional shopping