Golf Club Tech & Repair Specialist

Golf Galaxy, LLC; Lexington (KY); On-site; USD 26,000 - 35,000; Full time

Job summary

DICK’S Sporting Goods is seeking store teammates to create an exceptional shopping experience by assisting customers with golf club repairs, fittings, and product recommendations. You will manage golf service workflows and uphold merchandise presentation standards in a fast-paced sporting goods environment.

The role emphasizes teamwork, reliability, safety, and continuous improvement. Join a diverse, athletic culture that values accountability, customer focus, and proactive service across the

Qualifications

• Traits list defining performance expectations: accountability, customer focus, collaboration, trust, decision quality, abilities, action orientation.

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Promotes company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.

Skills

Accountability

Customer focus

Collaborative

Trust

Decision making

Abilities

Action oriented

Job description

DICK’S Sporting Goods is seeking store teammates to create an exceptional shopping experience by assisting customers with golf club repairs, fittings, and product recommendations. You will manage golf service workflows and uphold merchandise presentation standards in a fast-paced sporting goods environment.

The role emphasizes teamwork, reliability, safety, and continuous improvement. Join a diverse, athletic culture that values accountability, customer focus, and proactive service across the