Golf Club Repair & Fitting Technician

DICK'S Sporting Goods; Sacramento (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in California is seeking a store teammate focused on delivering an exceptional shopping experience by assisting customers with golf club repairs, fittings, and product recommendations. You will manage workflow for customer services, maintain inventory, and ensure timely turnaround of work orders in a fast-paced environment.

The role emphasizes high standards for merchandise presentation, safety, and teamwork, with opportunities to contribute to warranties, loyalty programs,

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn‑around times to meet customer’s needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all‑hands‑on‑deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Customer service

Teamwork

Attention to detail

Sales skills

Job description

DICK’S Sporting Goods in California is seeking a store teammate focused on delivering an exceptional shopping experience by assisting customers with golf club repairs, fittings, and product recommendations. You will manage workflow for customer services, maintain inventory, and ensure timely turnaround of work orders in a fast-paced environment.

The role emphasizes high standards for merchandise presentation, safety, and teamwork, with opportunities to contribute to warranties, loyalty programs,